Manager - Quality Engineering

Penske • Tampa, FL

74d

About The Position

The Manager - Quality Engineering manages a team of testers responsible for developing innovative solutions and enhancing existing systems and applications that support Penske’s lines of business. The role provides day-to-day team management and development, and oversees testing projects to ensure seamless delivery, implementation, support, and issue resolution.

The manager is responsible for functional testing across multiple systems and cross-functional projects, ensuring adherence to testing standards and seeking opportunities to reuse testing across products. The role guides quality engineering practices, establishes metrics, contributes to test architecture and design, and works with process owners to interpret requirements and resolve issues. It also includes designing test strategies, scenarios, and cases for manual and automated integration and system testing, translating business requirements into testable system requirements, and identifying process improvements.

The manager leads and develops onshore and offshore testing associates, including prioritizing and scheduling work, mentoring, reviewing training needs, conducting performance reviews, and setting quality standards. Regular attendance, required scheduling and location, and willingness to travel as necessary are stated job requirements.

Requirements

• Bachelor’s degree in Computer Science or a related field.
• At least 10 years of functional testing experience involving both manual and automated testing, including system and integration testing.
• At least 3 years of experience managing or supervising small- to medium-sized teams.
• Advanced knowledge of software quality engineering practices and principles.
• Advanced knowledge of UI, API, load, and stress testing.
• Advanced knowledge of designing test suites.
• Knowledge of software development, coding, basic SQL for extracting test data, XML, general web development, and web services.
• Knowledge of how functionality differs across browsers and devices.
• Knowledge of programming languages, database technologies, and computer operating systems.
• Full understanding of software development and testing lifecycles, methodologies, and standards, especially agile methodologies.
• Ability to take ultimate responsibility for testing multiple systems and applications.
• Ability to accurately estimate large and complex projects.
• Knowledge of DevOps/DevSecOps.
• Strong analytical skills for assessing system and software capabilities in relation to testing a technical solution.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to work independently or as part of a team and complete tasks with minimal supervision; strong sense of urgency.
• Initiative in resolving and preventing issues.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary and work the required schedule at the specified location.
• Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
• Ability to meet the described physical and mental demands, with reasonable accommodations available where applicable.

Nice To Haves

• Master’s degree.
• ISTQB certification.
• Six Sigma Green Belt.
• Lean process improvement experience.
• Knowledge of testing tools including Selenium, Cucumber, Karate, LoadRunner, and jMeter.

Responsibilities

• Manage functional testing activities across multiple systems and cross-functional projects, ensuring testing is performed efficiently and effectively.
• Ensure staff test products according to testing practice standards.
• Align testing across products where testing can be reused.
• Deliver quality products through thorough testing throughout all development phases.
• Implement metrics to drive improvements.
• Participate in test architecture and design discussions, influence decisions, and collaborate with peers to maintain organizational consistency.
• Direct and manage day-to-day testing work for onshore and offshore associates and resources, ensuring product testing is prioritized, scheduled, and completed according to business needs.
• Guide and mentor associates in career development and foster collaboration.
• Review training needs for associates and teams.
• Conduct performance reviews and set quality standards.
• Work consultatively with process owners to review, interpret, and test systems against requirements, resolving issues and roadblocks.
• Design and build test strategies, scenarios, and cases for multiple products, including manual and automated integration and system testing.
• Identify process improvements within the testing practice.
• Translate business requirements into testable system requirements.
• Complete other projects and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager