Manager, Quality Control

Walmart • Clermont, FL

7d • Onsite

About The Position

This position oversees the quality, freshness, and food safety of grocery products within a distribution center, managing their flow from suppliers to stores and clubs. The role involves implementing and monitoring quality control policies, teaching quality inspection practices, and calibrating inspection methodology with USDA AMS offices. A key responsibility is overseeing the Seafood Hazard Analysis Critical Control Points (HACCP) plan, including reviewing and approving required documents, validating critical control points, and communicating with FDA Inspectors. The Manager will also provide recommendations to improve product quality by observing supplier facilities, recommending new standards, and instructing associates on cold chain protocol. Additionally, this role manages Walmart's fruit ripening program, including forecasting, ordering, scheduling, and educating associates on handling procedures, as well as managing and escalating exceptions. The position involves preparing and managing the distribution center overhead budget, overseeing cold chain compliance, and ensuring accurate and timely communication of product quality information to the distribution center.

Requirements

• Bachelor’s degree in Agriculture, Agronomy, Food Science, or related field and 2 years' experience in agricultural quality control, agronomy, food retail management, or related field OR 4 years' experience in agricultural quality control, agronomy, food retail management, or related field.
• 1 year's of supervisory experience.

Nice To Haves

• Experience in agricultural quality control, agronomy, food retail management, or related field.
• Experience in food safety or related field.
• Experience using basic Microsoft Office functionality (e.g., Word, Excel, Outlook) or other productivity software.
• Fruit ripening experience

Responsibilities

• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Oversees quality, freshness, and food safety of grocery products in a distribution center as they flow from suppliers through distribution centers to stores and clubs by implementing and monitoring quality control policies and procedures, teaching quality inspection practices to provide consistency of execution, calibrating inspection methodology with United States Department of Agriculture (USDA) Agriculture Marketing Service (AMS) offices, and communicating acceptance and rejection performance to suppliers.
• Oversees Seafood Hazard Analysis Critical Control Points (HACCP) plan by reviewing and approving required documents and records (e.g., thermometer calibration and receiving logs), validating critical control points (e.g., inbound, outbound, and storage temperatures) related to food safety are maintained and in compliance with HACCP plan, and communicating with Food and Drug Administration (FDA) Inspectors.
• Provides recommendations to improve the quality of perishable products by observing suppliers' facilities and growing areas to discuss quality opportunities, recommending new standards for quality, and instructing distribution center and transportation associates on cold chain protocol.
• Oversees Walmarts fruit ripening program by reviewing forecasting demand, ordering and delivery scheduling, and the conditioning and ripening of products; educating distribution center and store associates on proper handling procedures; managing exceptions (e.g., fruit availability resulting from adverse weather, mechanical failures, room capacity) within the Walmart fruit ripening program; escalating exception issues to Regional Quality Control Manager; working with the Regional Manager to identify solutions; and executing processes to resolve exception issues as defined at the Regional level.
• Prepares distribution center overhead budget by calculating wage expenses for Management and hourly associates, estimating travel expenses for Quality Control associates, estimating training supplies and other line item expenses, submitting proposed budget to Regional Manager for approval, and comparing forecasted budget to actual spending to identify discrepancies.
• Oversees cold chain compliance within the distribution center to ensure products are kept at proper temperature by reviewing cold chain compliance records, addressing issues of noncompliance, and overseeing distribution center actions to resolve compliance issues.
• Oversees communication on product quality to the distribution center by ensuring information is communicated accurately and ensuring communication timelines are met.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Performance bonuses
• Live Better U education benefit program (for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager