Manager, Quality Control - Mortgage Risk Advisory

Baker TillyPhiladelphia, PA

About The Position

Baker Tilly is a leading advisory, tax and assurance firm. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. This role is for a Quality Control Manager within Baker Tilly's Mortgage Risk Services team. The firm is described as one of the fastest growing in the nation, offering upward career trajectory, flexibility, and meaningful relationships. The ideal candidate is a comprehensive risk professional interested in compliance, enterprise risk management, governance, internal controls, and data analytics, who thrives in a collaborative, entrepreneurial environment and values continuous learning and development.

Requirements

  • In-depth knowledge of the Quality Control function with regards to FNMA, FHLMC, FHA/VA, USDA requirements.
  • Well versed in performing and reviewing Pre- and Post-Close reviews, Repurchase reviews, Early Payment Default, and Red Flag/ Fraud Reviews.
  • Knowledgeable in both state and federal regulatory requirements for real estate lending.
  • Bachelor's degree required.
  • Must have 5 years Mortgage Credit Underwriting or Post-Closing QC auditor experience.
  • Must have 5 years’ Management experience.
  • Self-motivation, detail orientation and organizational skills.
  • Proficient PC skills in MS Office.
  • Ability to develop spreadsheets and other departmentally required documents utilizing MS Excel/Word.
  • Ability to work on cross-functional teams.
  • High attention to detail.
  • Strong technical skills with the ability to analyze and troubleshoot issues.
  • Strong analytical skills required with a high degree of accuracy.
  • Solid communication skills, both verbal and written, are necessary.
  • Self-motivated, detail-oriented and possess organizational skills.
  • In depth understanding of both State and Federal Compliance regulations.
  • Regularly exercising discretion and independent judgment on critical business-matters that have a significant financial impact.

Nice To Haves

  • Experience in compliance, enterprise risk management, governance, internal controls, and data analytics.

Responsibilities

  • Perform and review Pre- and Post-Close reviews, Repurchase reviews, Early Payment Default, and Red Flag/ Fraud Reviews.
  • Understand the mission, culture, general operating functions and quality control needs of the organization and that of our Client.
  • Assess the accuracy, reliability, and appropriateness of each document.
  • Create and administer Auditor training as required.
  • Develop and maintain auditor scorecard and performance standards for the Audit team.
  • Work with internal partners such as QC and Compliance to ensure quality standards are monitored and managed.
  • Manage and train quality control staff members.
  • Manage and support the pre-funding and post-closing quality control and due diligence functions.
  • Develop and manage Quality Assurance reviews for all auditors for Post-closing and Pre-funding.
  • Recommend quality and general operational improvements based on review of findings and auditor scorecards.
  • Prioritize job/staff responsibilities, provide assignments, meet required deadlines, and develop project plans and/or schedules.
  • Frequently monitor regulatory changes and updates and keep staff informed.
  • Assure confidential information and private customer information is secure.
  • Review a high volume of loan activity and maintain a high level of detail and accuracy during the review process.
  • Recognize and relay irregularities and concerns to appropriate management staff.
  • Act as a Subject Matter Expert to internal/external staff as well as customers in reference to underwriting and compliance in relation to credit risk.
  • Provide input on processes, procedures, and/or new approaches.
  • Work effectively, interact, and multi-task professionally with clients and employees and ensure high-quality customer service internally and externally.
  • Resolve customer concerns and issues related to our work product.
  • Determine Quality-Control trends and issues and implement as required.
  • Coach others on Quality-Control issues, problems and/or questions.
  • Prepare and/or update quality control/quality assurance procedures and manuals that establish, in writing, the quality control standard methods and procedures for specific lending functions of the organization.
  • Identify and document when company standards, or any regulations, have not been followed and ensure that the loan files delivered within the required time frame are complete and accurate.
  • Directly supervise Quality Control Auditors and the output from those areas i.e. reports, audit selection, customer rebuttals, report preparation, and pre-report delivery.
  • Perform other duties assigned by Director of Quality Control.

Benefits

  • Comprehensive compensation and benefits package
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