Manager, Quality Assurance - Laboratory

Chromalloy•Orangeburg, NY

26d

About The Position

The Quality Assurance Manager – Laboratory leads all laboratory operations, ensuring full compliance with AS9100, ISO 9001, NADCAP, and ISO/IEC 17025 requirements. This role oversees metrology, calibration systems, and laboratory testing/ inspection, while driving technical excellence, audit readiness, and continuous improvement.

Requirements

Bachelor’s Degree in Engineering, Physics, Chemistry, Materials Science, or related field required.
Demonstrated supervisory/management experience in a Quality role of salaried/hourly employees.
Experience with AS9100, ISO 9001, NADCAP, and ISO/IEC 17025.
Strong background in metrology, calibration systems, and laboratory operations.
Measurement science, calibration, and uncertainty analysis
Calibration systems and LIMS
Aerospace inspection tools (e.g., CMM, optical systems, precision gauges)
Laboratory practices and methodology (e.g., microscopy, metallography, wet chemistry)
Statistical methods (e.g., SPC, MSA, Gage R&R)

Nice To Haves

Preferred to have experience in aerospace, laboratory, or manufacturing environment.
Special process knowledge preferred (e.g., coatings, welding, brazing, machining)

Responsibilities

Ensure compliance with AS9100, ISO 9001, NADCAP, customer, and regulatory requirements.
Achieve ISO/IEC 17025 accreditation and ensure compliance with the standard.
Develop, review, and maintain laboratory procedures, work instructions, and test methods.
Maintain audit readiness culture and lead/participate in internal/external audits.
Drive timely corrective and preventive actions (CAPA) and continuous improvement initiatives with a cross functional approach.
Lead daily laboratory operations including metrology, calibration, and laboratory testing activities.
Supervise and develop laboratory personnel; manage staffing, training, and performance.
Set priorities and ensure timely completion of laboratory services to support business needs.
Manage all inspection, measurement, and test equipment systems (e.g., LIMS, CMM).
Ensure traceability to national/international standards (e.g., NIST).
Oversee calibration scheduling, uncertainty analysis, and out-of-tolerance investigations.
Evaluate measurement system performance using MSA and Gage R&R techniques.
Manage external calibration providers and raw material suppliers, including qualification, performance monitoring, certification, and compliance review.
Maintain and administer service contracts for laboratory equipment and systems.
Ensure supplier deliverables meet applicable quality requirements.
Provide hands-on troubleshooting of laboratory equipment, measurement systems, and other quality processes.
Investigate test anomalies and equipment failures; lead RCCA and drive a proactive, preventative culture.
Approve test results, calibration certificates, and reports when required.
Lead Lean/Six Sigma initiatives to improve laboratory performance.
Monitor KPIs including calibration compliance, special process performance, measurement system capability, and turnaround time.
Ensure compliance with all company environmental, health, and safety requirements.