(USA) Manager, Quality Assurance Laboratory Testing

Wal-Mart Stores Texas, LL•Bentonville, AR

1d•Onsite

About The Position

The Manager, Quality Assurance Laboratory Testing, leads the execution and oversight of physical, mechanical, and performance testing to ensure product compliance and reliability. This role manages laboratory operations, including equipment maintenance, calibration, and troubleshooting, while ensuring adherence to safety and regulatory standards. Collaborating with cross-functional teams, the manager provides technical expertise, analyzes test data, and delivers accurate reporting to support business objectives. The position also involves supervising and developing laboratory staff, driving continuous improvement initiatives, and maintaining rigorous quality control to uphold organizational standards and operational excellence. About the team: The Quality Assurance team leads supplier quality management by implementing rigorous protocols and continuous improvement processes. They collaborate with suppliers to validate product performance before production, driving quality initiatives and managing corrective and preventive actions. The team ensures manufacturing processes meet high standards through strong leadership and effective communication. They assess supplier performance, provide actionable feedback, and support process enhancements. Committed to maintaining product quality and operational excellence, the team fosters accountability and consistent delivery aligned with Walmart’s dedication to customer satisfaction and operational integrity.

Requirements

Proven expertise in testing methodology, quality control, and verification and validation processes.
Strong project management skills to coordinate laboratory activities and ensure timely completion of assignments.
Ability to analyze test data accurately and prepare detailed, traceable reports for stakeholders.
Experience maintaining laboratory instruments and ensuring compliance with calibration and safety protocols.
Skilled in troubleshooting equipment issues and implementing preventative maintenance measures.
Effective communication skills to provide technical guidance and collaborate with cross-functional teams.
Commitment to continuous improvement and adherence to regulatory and organizational standards.
Bachelor’s degree in a scientific or engineering discipline (for example, materials science, mechanical engineering, chemistry) and 3 years’ hands-on experience in product or material testing labs.
5 years’ experience in laboratory testing, quality assurance, or compliance.
Experience applying industry standards in a quality assurance or compliance setting.
Experience in lab equipment operation, calibration, and troubleshooting.
Experience interpreting test specifications and documenting detailed, technical test results.

Nice To Haves

Experience in third-party certification processes or internal audit support.
Experience with Lab Information Management Systems (LIMS), SharePoint, or digital quality assurance tools.
Experience working in consumer product compliance, furniture, general merchandise, or similar industries.
Masters: Business Administration

Responsibilities

Conduct and oversee physical, mechanical, and performance testing using standardized methods to ensure product compliance and reliability.
Analyze test data and prepare detailed, traceable reports for internal and external stakeholders.
Maintain laboratory instruments, ensuring calibration schedules are met and equipment performance is verified.
Troubleshoot equipment issues and coordinate preventative maintenance to minimize downtime.
Develop and maintain documentation for audits, certifications, and quality reviews.
Collaborate with cross-functional teams to align testing with business objectives.
Provide technical guidance on testing protocols and quality standards.
Support continuous improvement initiatives to enhance testing accuracy and operational efficiency.