Manager, QA

Atlantic Media • Washington, DC

2d • $145,000 - $165,000 • Onsite

About The Position

The Atlantic is looking for a hands-on, strategic QA Manager to build and own our engineering quality practice. We aim to support a more thoughtful American public by powering and expanding our Pulitzer Prize-winning journalism — and we want the products we ship to be worthy of that mission. This is a player-coach role: you will work directly on testing and automation while also developing the processes, standards, and vendor relationships that raise the quality bar across the entire engineering organization.

Requirements

• 7+ years of QA experience, with at least 2 years in a lead or senior QA role
• Hands-on experience with test automation frameworks (Playwright, Selenium, Cypress, or similar)
• Experience managing QA contractors, vendors, or offshore testing teams
• Experience developing or significantly improving QA processes and standards within an engineering organization
• Strong understanding of software development lifecycles and agile/CI-CD practices
• Experience integrating automated tests into CI/CD pipelines (GitHub Actions or similar)

Nice To Haves

• Experience with JS/TS testing frameworks and React component testing
• Familiarity with AI-assisted test generation tools and workflows
• Background in consumer-facing web or mobile products
• Experience building a QA practice from an early or low-maturity baseline
• Familiarity with performance testing and Core Web Vitals monitoring
• Experience with visual regression testing (Chromatic, Percy, or Applitools)
• Familiarity with accessibility testing standards (WCAG 2.2) and tooling
• Experience using observability and monitoring tools (Datadog, Sentry) as quality signals in production

Responsibilities

• Own the engineering quality practice: define testing standards, processes, and tooling for the organization
• Manage the day-to-day relationship with our offshore QA partner and oversee the work of a team of five QA contractors
• Work hands-on as a practitioner — designing test strategies, writing automated tests, and contributing directly to quality
• Partner with engineering teams across Reader Experience, Membership & Growth, Interactive, and Mobile to embed quality practices into their workflows
• Define and uphold quality standards for AI-powered features, including test approaches for LLM-driven experiences and non-deterministic outputs
• Integrate quality gates into CI/CD pipelines to enable fast, confident deployments
• Identify testing gaps and systemic quality risks across the product and surface them to engineering leadership
• Evaluate and recommend QA tooling and automation frameworks as the organization's needs evolve
• Track and report on quality metrics and trends to the VP of Engineering
• Help build a culture of shared ownership around quality — not just within dedicated QA, but across how teams work
• Participate in on-call rotation (outside of standard business hours) to monitor, troubleshoot, and resolve production incidents, ensuring system reliability and uptime.

Benefits

• The Atlantic Monthly Group LLC ("The Atlantic") is an Equal Opportunity Employer.
• The Atlantic is committed to diversity and encourages members of traditionally underrepresented communities to apply, including women, LGBTQ people, people of color, and people with disabilities.
• We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
• Job offers to work at The Atlantic are contingent upon the candidate’s successful completion of reference checks and compliance with The Atlantic's COVID-19 vaccination policy.
• The Atlantic requires all employees to be vaccinated against COVID-19, including subsequent boosters, and submit proof of vaccination status.
• Employees who cannot receive the vaccine because of a disability/medical contraindication or sincerely-held religious belief may request an accommodation (e.g., an exemption) to this requirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed