Manager, Publisher Development

Index Exchange•New York, NY

About The Position

Index Exchange is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen. As a trusted partner and ally, we connect leading experience makers with the world’s largest brands to ensure a quality experience for consumers. We’re a proud industry pioneer with over 20 years of experience accelerating the ad technology evolution. With our radically transparent business practices and dedication to total market efficiency, we’re committed to upholding the integrity of the programmatic ecosystem at large. What’s it like to work at Index? Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values and live them each day. They're‌ not just buzzwords. We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture celebrates how we can leverage our unique differences to help drive Index forward. We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level. Are you ready to join the programmatic evolution? Here’s what you’ll be doing: Team Leadership Lead a team of highly focused and results-driven Account Managers. Mentor, coach, and develop team members, leading by example in a player-coach capacity. Support the execution of global strategies while identifying and driving regionally relevant approaches, including go-to-market priorities and deliverables. Partner closely with regional leadership and cross-functional stakeholders across Sales, Services, and Product. Ensure your team consistently delivers exceptional service across their portfolios. Drive strong performance management and build a high-performing, engaged team. Represent the business through strong executive presence and public speaking where required. Key Account Management Directly manage a portfolio of the largest and most strategic publishers across North America. Drive revenue growth through deep understanding of partner goals and long-term strategies. Own Index’s share of voice across accounts and build upsell pipelines to grow market share. Project manage end-to-end execution of strategic initiatives from onboarding through long-term partnership. Build relationships with executive, sales, and operational stakeholders. Deliver insights on market trends, industry shifts, and monetization opportunities. Communicate product roadmaps and drive adoption of new solutions. Own forecasting and revenue planning on a monthly, quarterly, and annual basis. Partner closely with Publisher Sales and Demand teams to drive PMP and budgeted deal opportunities.

Requirements

5 to 7 years in a publisher-facing role, with 2 to 3 years managing or leading client-facing teams.
Proven ability to manage individuals with revenue-linked KPIs tied to retention, growth, and client satisfaction.
5+ years of programmatic advertising experience, ideally on the publisher side with existing relationships.
A goal-oriented mindset with strong commercial instincts.
Deep knowledge of ad tech and digital advertising ecosystems, including RTB, ad serving, media trading, and publisher business models.
Bachelor’s degree preferred but not required.
Strong data-driven decision-making skills.
Project management experience and ability to align stakeholders toward shared goals.
Fluency in English required.

Responsibilities

Lead a team of highly focused and results-driven Account Managers.
Mentor, coach, and develop team members, leading by example in a player-coach capacity.
Support the execution of global strategies while identifying and driving regionally relevant approaches, including go-to-market priorities and deliverables.
Partner closely with regional leadership and cross-functional stakeholders across Sales, Services, and Product.
Ensure your team consistently delivers exceptional service across their portfolios.
Drive strong performance management and build a high-performing, engaged team.
Represent the business through strong executive presence and public speaking where required.
Directly manage a portfolio of the largest and most strategic publishers across North America.
Drive revenue growth through deep understanding of partner goals and long-term strategies.
Own Index’s share of voice across accounts and build upsell pipelines to grow market share.
Project manage end-to-end execution of strategic initiatives from onboarding through long-term partnership.
Build relationships with executive, sales, and operational stakeholders.
Deliver insights on market trends, industry shifts, and monetization opportunities.
Communicate product roadmaps and drive adoption of new solutions.
Own forecasting and revenue planning on a monthly, quarterly, and annual basis.
Partner closely with Publisher Sales and Demand teams to drive PMP and budgeted deal opportunities.

Benefits

Comprehensive health, dental, and vision plans for you and your dependents
Paid time off, health days, and personal obligation days plus flexible work schedules
Competitive retirement matching plans
Equity packages
Generous parental leave available to birthing, non-birthing, and adoptive parents
Annual well-being allowance plus fitness discounts and group wellness activities
Employee assistance program
Mental health first aid program that provides an in-the-moment point of contact and reassurance
One day of volunteer time off per year and a donation-matching program
Bi-weekly town halls and regular community-led team events
Multiple resources and programming to support continuous learning
A workplace that supports a diverse, equitable, and inclusive environment