Manager, Project Mgt (IC)

CVS Health•New York, NV

3d•$54,300 - $159,120

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Hiring preference given to candidates able to work the central time zone. This role is responsible for leading the onboarding and implementation of complex and highly customized pharmacy solutions for a diverse client portfolio. The individual will serve as a strategic consultant, guiding clients on optimal product selection, plan design, and solution strategies that align with their business needs. This client-facing role is pivotal in delivering a best-in-class experience that drives retention and growth of the MPS book of business. The position owns the end-to-end management of client accounts, spanning intent gathering, project planning, setup case submission, implementation, and seamless transition to the account management team. Success in this role depends on strong collaboration and coordination with both internal and external stakeholders to ensure timely execution and alignment with client expectations. The ideal candidate is adaptable, excels in a fast-paced environment, and brings a strong customer-first mindset.

Requirements

Minimum of 5 years of experience in product and/or health plan implementation
Minimum of 3 years of experience in healthcare administration
Proven ability to organize, prioritize, and manage multiple projects, including end-to-end client delivery
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, etc.)
Highly detail-oriented, with the ability to manage large volumes of complex information under tight deadlines
Ability to thrive in a fast-paced, dynamic environment
Demonstrated ability to work independently with minimal oversight from leadership

Nice To Haves

Excellent written and verbal skills communication skills
Ability to multi task

Responsibilities

Drive the implementation and onboarding of complex pharmacy programs and customized plan designs
Consult with clients on products, solutions, and strategies aligned with their goals and operational needs
Coordinate across internal teams and external partners to meet critical timelines and deliverables
Ensure a seamless, high-quality client experience to support retention and growth objectives
Manage multiple implementations simultaneously while maintaining accuracy and attention to detail
Adapt to evolving processes, tools, and organizational priorities
Operate with a high degree of autonomy while appropriately escalating risks or issues