Manager, Project Management - Upmarket Performance Marketing, Card Site Team (Hybrid)

Capital One • McLean, VA

21h • Hybrid

About The Position

Manager, Project Management - Upmarket Performance Marketing, Card Site Team (Hybrid) Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work. The Card Site team in US Card is seeking a Manager level Project Manager. The Card Site team is the front door for customers shopping for and applying for credit cards with Capital One. The team is responsible for marketing the credit card products and optimizing the Site performance. To do that, the team runs hundreds of AB tests each year, while also making transformative investments in new technology to improve the customer experience and better help the tens of millions of prospective customers who visit the site find and book the right credit card. The candidate will work closely with the Card Site team and their key stakeholders and partners across the Card Business, Marketing, Technology, Platforms, Legal, Risk, and Design teams to help intake, prioritize, refine, and deliver intent to enable our collective organizational goals. The candidate needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining delivery momentum. You’ll be driving forward projects based on defined priorities; ensuring deliverables are well defined; identifying risks and issues while mitigating and/or escalating as needed; and ensuring that all parties are meeting commitments on deliverables and timelines.

Requirements

• Bachelor’s Degree or Military experience
• At least 4 years of Project Management experience
• At least 1 year of experience managing multiple stakeholders across business functions

Nice To Haves

• Masters Degree or MBA
• 5+ years of Project Management experience
• 1+ years of experience partnering with creative teams and developing marketing materials
• PMP, Lean, Agile or Six Sigma certification
• Strong communication, problem solving and collaboration skills

Responsibilities

• Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements
• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
• Leveraging problem solving and influencing skills to ensure project plans deliver on intent
• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
• Building relationships and collaborating with key stakeholders to ensure delivery of commitments
• Exhibit outstanding influencing skills to effectively drive project / program efforts
• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees