Manager, Project Management | Retail Bank Market Strategy

Capital One • McLean, VA

1d • $138,100 - $173,400

About The Position

As a Project Manager on the Bank Market Strategy team, you will manage the end-to-end processes that drive our Branch, Cafe, and ATM location decisions. Physical location strategy demands a careful balancing act between rigorous analysis and qualitative judgment. In this role, your objective is to drive successful business outcomes while effectively balancing competing opportunities, capital costs, customer experience, and risk constraints. Location distribution decisions carry high visibility and require regimented risk management. You will own and manage key controls across Market Strategy to maintain compliance, ensure business continuity, and support high-impact customer experiences. Beyond managing controls, you will be empowered to optimize workflows, enable cross-team decision-making, and drive continuous process improvements. This role offers broad visibility across Market Strategy, finance, design, construction, real estate, external affairs, and risk. It is an ideal fit for a Project Manager seeking both strategy exposure and hands-on process ownership.

Requirements

• Bachelor’s Degree or Military experience
• At least 4 Years of Project Management experience

Nice To Haves

• Masters Degree
• 5+ Years of Project Management experience
• PMP, Lean, Agile or Six Sigma certification
• Demonstrated experience in capital budget management, risk, or program governance

Responsibilities

• Own the governance forum where senior leaders approve all high dollar strategic investments in physical presence. Shepherd intent from ideation to pricing and execution handoff.
• Support the execution of the multi-year Branch and Cafe renovation program. Align long-term physical vision across design, construction, and real estate partners.
• Develop and manage the comprehensive financial and operational investment plan for Retail Bank physical infrastructure (operating expenses, renovations, additions, and dispositions). Facilitate routine budget re-prioritization, variance tracking, and stakeholder alignment as project scope or pricing changes.
• Own key decision making controls, risk frameworks, and business continuity plans. Partner with strategy, delivery, risk, and compliance teams to develop proposals to improve existing processes or establish new ones that may be required as the Bank continues to grow and evolve.
• Partner with data and analytics teams to integrate modern productivity and AI-driven automation tools into existing program workflows, optimizing cycle times and reporting efficiency while maintaining risk controls.

Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager