Manager, Project Management

SegraCharlotte, NC
Hybrid

About The Position

In this role the Manager will lead a team of Project Managers tasked with driving end-to-end implementation of service from completion of pre-sales process to complete installation of all contracted services. The Manager will work with their Project Managers at the individual and team levels to reinforce strong fundamentals of project management, how they apply within the internal organization, as well as external facing organizations. The Manager, Project Management will engage with their peers in Sales and Operational lanes when appropriate, working toward timely resolution of escalations, providing a clear escalation path for project related issues.

Requirements

  • Bachelor’s degree or 5-7 years equivalent experience required.
  • Minimum 5 years of experience in program/project management.
  • Minimum 3 years of experience in managing employees.
  • Telecommunications experience required.
  • Proficient knowledge of MS applications suite required.
  • Must be detail oriented and able to handle multiple tasks.
  • Must have willingness to work in fast-paced environment and manage competing priorities.

Nice To Haves

  • Additional Project Management certifications are a plus.

Responsibilities

  • Lead a team of Project Managers tasked with driving end-to-end implementation of service from completion of pre-sales process to complete installation of all contracted services.
  • Work with Project Managers at the individual and team levels to reinforce strong fundamentals of project management.
  • Engage with peers in Sales and Operational lanes when appropriate, working toward timely resolution of escalations.
  • Provide a clear escalation path for project related issues.

Benefits

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance
  • Competitive health and retirement benefits with immediate 401(k) vesting
  • Programs supporting physical, mental, financial, and social wellness.
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