Manager, Project Management (Tech Learning)
About The Position
This role will provide learning consultation and project management over the collective Technical Onboarding Experience for new hires ranging from interns to leader of leaders. This person will be responsible for the long term learning content strategy that includes milestones, roadmapping, planning, stakeholder management and storytelling to build an end to end onboarding experience that enables all levels of engineers to contribute quickly upon joining Capital One. This role is expected to identify and escalate issues any risks in their team's delivery and will be responsible for partnering with engineering to execute and deliver technical solutions. We're seeking someone who can seamlessly connect business objectives and technical requirements with learning solutions, translating strategic ideas into impactful, learner-centered experiences. Whether your background is in business, technology, project management, or learning strategy, your ability to build alignment and drive progress will be critical. If you are energized by creative problem solving, creating transformational learning, building strong relationships, and managing through complexity to deliver business impact–this role is for you. The ideal candidate for this role is… Strategic Learning Partner: Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities Collaborative: Thrives in matrixed environments and values co-creation when building alignment for learning solutions across the business Relationship Manager: Cultivates strong stakeholder relationships with technical leaders and engineering partners, acting as a trusted advisor to foster collaboration Insight-driven: Uses data and insights to drive decisions and continuous improvement Storyteller: Communicates with clarity and influence to senior and technical audiences
Requirements
- Experience educating, onboarding, or supporting technical roles
- Experience partnering with key stakeholders to identify strategic opportunities and define new initiatives for business impact
- Ability to demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
- Effective communication, both written and verbally, with the ability to influence stakeholders at all levels
- Ability to manage ambiguity, lead through change, and deliver in a matrixed environment
- High level of initiative, ownership, and a customer-centric mindset
- Strong expertise in applying adult learning theories to shape strategy
- Bachelors Degree
- At least 3 years of experience in client facing consulting
- At least 2 years of experience in learning and development
- At least 1 year of experience in project management
- At least 1 year of experience partnering with technical teams
Nice To Haves
- Masters Degree or equivalent certifications
- 4+ years of experience in consulting, advising, and influencing leadership
- 3+ years of experience in learning strategy creation
- 2+ years of experience in large-scale project management
Responsibilities
- Lead strategic design of Tech Onboarding content, from new hire to senior leaders, iterating from feedback and data while consulting with engineering and learning leaders
- Oversee implementation of new design initiatives into onboarding programs, ensuring alignment with organizational imperatives
- Project manage multiple initiatives and providing strategic support to program and engineering teams as needed
- Own the measurement and evaluation strategy to ensure learning solutions deliver desired outcomes
- Collaborate on learner communications and external storytelling, sharing insights and outcomes about your work
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
- performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
