Manager, Project Management - Project Operations (All U.S. Offices)

Global Prairie•Kansas City, MO

2d•$70,000 - $100,000•Onsite

About The Position

We are seeking a dynamic and motivated Manager, Project Management. This role is designed for someone who can bring order, visibility and momentum to the systems that help our employee owners do their best work. This Project Manager will focus on internal project operations, maintaining reliable project and pipeline data, strengthening reporting and resource planning, and ensuring clear follow-through on processes and meetings. This role will also coordinate how contractors and flexible resources are deployed, tracked and communicated across projects. Working closely with leaders across all business functions, this person will help translate business needs into coordinated and streamlined processes, resourcing and staffing plans. The ideal candidate is highly organized, proactive and comfortable connecting details across people, projects and systems.

Requirements

Strong operational judgment and a commitment to accurate, reliable data
Collaborative problem solving
Flexibility and comfort operating in ambiguity, adapting as business needs, project demands and priorities evolve
A practical, consultative approach to project and staffing operations rather than reliance on a traditional agency resourcing model
Systems thinking, connecting decisions across people, projects, staffing, financial considerations, processes and technology
Comfort working in project management, reporting capacity-planning and staffing systems
Proactive communication and consistent follow-through across teams
Ability to organize multiple priorities, deadlines, workload considerations and project-support needs
Confidence identifying gaps, clarifying ownership and moving work forward
Attention to detail balanced with an ability to understand more macro, broader business needs
Experience supporting project operations, resource management or internal delivery operations in a fast-paced environment
Experience maintaining high-quality data and translating it into useful reports, forecasts or planning insights
Experience coordinating contractors, freelancers or other flexible resources across multiple projects
Experience using Kantata or a comparable project and resource management platform
Experience adapting operational practices to varied, consultative or rapidly changing work environments, rather than applying a single standardized agency resourcing model

Nice To Haves

Collaborative
Optimistic
Resilient
Flexible
Curious
Community-minded and philanthropic
Ownership-minded

Responsibilities

Manages and maintains project operations data to support accurate planning, reporting and decision-making.
Administers pipeline information and maintains consistent data hygiene across relevant systems.
Supports and maintains project reporting to ensure visibility into project performance, forecasting and resource planning.
Coordinates resource-planning inputs and follows up with internal partners to resolve gaps or inconsistencies.
Documents project management processes, workflows and decisions to create clear, accessible operating guidance.
Tracks meeting decisions, action items, owners and deadlines, and follows through to support timely completion.
Provides project management support for new business pursuits, including timelines, estimates, meeting scheduling and coordination.
Coordinates the deployment of contractors and flexible resources across projects based on approved needs and availability.
Maintains centralized documentation of contractor assignments, workload and availability.
Maintains contractor allocations and time visibility in Kantata, addressing missing or inconsistent information with appropriate partners.
Communicates directly with contractors regarding assignments, timing, expectations and changes in workload.
Maintains visibility into contractor assignments, workload and availability, and provides timely information to account and functional leaders.
Partners with leaders across functions to define contractor needs by volume, skills and timing to inform recruiting.
Helps shape and evolve project-operations practices as Global Prairie refines how project, staffing, financial and capacity information is managed across different types of work.