Manager, Programmatic Account Management

Clear Channel Outdoor • New York, NY

4d • Onsite

About The Position

The Manager, Programmatic Account Management is responsible for the full post-sale execution and management of Clear Channel Outdoors’s industry-leading programmatic approach for top tier clients across our roadside, airport, and Times Square inventory footprints. This role oversees Account Managers and interfaces strategically with the Product, Ad Operations, Data, Finance, and Sales teams to ensure Clear Channel Outdoor has the campaign activation approach and process infrastructure in place to continue to scale our programmatic business.

Requirements

• Bachelor’s degree in business, marketing, technology, or related field preferred, or equivalent combination of education, training, experience, or military experience.
• Minimum four (4) years working across functions in the media agency, publisher, or OOH media-owner space in a media planning, media buying or account management capacity.
• Two (2) years working in a programmatic-heavy or programmatic-centric role, working with ad technology (i.e., platforms, products, and monetization), understanding of RTB/DSPs/SSPs, and managing ad campaigns preferred.
• Sell-side account management or agency experience preferred.
• Manager experience preferred.
• Knowledgeable with the principles of ad serving, analytics, and DMPs.
• Solid understanding of relevant campaign metrics (foot traffic, reach frequency, tune-in, etc.).
• Proficient in Microsoft applications (i.e., Word, Excel, PowerPoint, etc.), PowerBI, and Atlassian platforms.
• Able to travel outside of the office 10-15% of the time for client meetings, corporate meetings, and industry events.

Responsibilities

• Ensures priority accounts are being serviced optimally by the Account Managers and engages with key supply-side and demand-side platforms to enhance these partnerships.
• Proactively works with high value existing clients and partners to create new revenue opportunities and drive renewals.
• Oversees team’s management of live campaigns on a daily basis to ensure they are delivering and meeting the clients’ objectives.
• Assists team in developing optimization recommendations at the campaign and agency levels.
• Manages, coaches, and develops their team; holds them accountable against metrics and customer expectations, provides recognition and performance feedback by maximizing individual's talents.
• Partners with Sales team to maintain tight linkage between pre/post-sale execution.
• Handles escalations that pertain to PMP deal setup, creative trafficking, third party integrations, inventory management, and/or campaign delivery discrepancies.
• Manages execution of projects such as DOOH inventory enablement, cross-campaign analytics / yield optimization and team process development.
• Liaises with the data team to review research study outcomes, communicate solutions that demonstrate KPI achievement, and enable optimizations
• Other projects and duties as assigned.

Benefits

• Multiple Medical, Dental, and Vision Plans to choose from
• Health Care Spending Accounts (HSA and FSA Options)
• Dependent Care Flexible Spending Account
• Optional Short Term and Long Term Disability Plans
• Company Paid Employee Life and AD&D Insurance
• Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
• Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
• Pre-Tax Commuter Spending Account
• Employee Assistance Program (EAP)
• 401(k) Savings Plan with company match
• Paid Time Off (Accrued Vacation and Sick Plans)
• Discounted Gym Memberships
• Professional Development Opportunities
• Employee Resource Groups
• Health, dental and vision plan options
• Spending and health savings accounts
• Employee assistance program
• Critical illness and accident insurance
• Life and disability insurance
• 401(k) Retirement with company match
• Paid time off
• Identity theft protection
• Legal insurance
• Pet insurance
• Gym memberships
• Home and auto insurance
• Leadership development program
• Peer coaching
• Collaborative career development plans
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree