Manager - Program Implementation

TC Energy•Houston, TX

3d•Hybrid

About The Position

TC Energy's US Operations Program is dedicated to delivering centralized programs and services that enhance safety and operational excellence. We are looking for a dynamic Manager to spearhead the implementation and ongoing support of crucial operational and business programs designed to revolutionize our work processes across US Natural Gas (USNG). This role involves leading a team in the development and execution of programs, processes, and tools, including but not limited to Operations Technical Competency Programs, Operational Risk Management, Control of Work, and maintenance programs. The team will collaborate closely with key stakeholders in operations, operations services, safety and technical services, projects, and commercial departments to ensure effective implementation, while also advocating for operational needs.

Requirements

Bachelor’s degree in Engineering, Business Administration, or related field.
A minimum of 10 years of experience in business analytics, project management, operations or engineering.
Demonstrated ability to lead, influence, and develop diverse teams.
Experience leading change initiatives and driving continuous improvement with the ability to inspire and be a champion for change.
Strong business acumen with the ability to balance operational, financial, and risk considerations. Ability to translate process requirements to business outcomes.
Proficient in operational risk management methodologies, tools, and techniques.
Strong interpersonal and communication skills.
Strong problem-solving abilities, with the capacity to think strategically and tactically.
Excellent written and verbal communication skills. Must be able to effectively present information to senior leaders and stakeholder teams.
Demonstrated ability to build strong working relationships and effectively collaborate with stakeholders across different departments and levels of the organization.
Demonstrated experience leading cross-functional teams.
Ability to travel across Canada and the United States, including overnight stays.

Nice To Haves

Experience in natural gas transmission, storage, or energy operations preferred.
Familiarity with industry safety standards, regulations, and industry best practices.

Responsibilities

Lead, coach, mentor, and develop employees to build a safe, engaged, and high-performing team.
Promote and exemplify TC Energy's core values: Safety in Every Step, One Team, Personal Accountability and Active Learning.
Foster a culture of accountability, innovation, inclusion, continuous improvement, and operational excellence.
Lead process mapping to establish program objectives in alignment with operational, commercial, technical and compliance requirements.
Implement Programs through cross-functional collaboration to ensure integration across all stakeholders.
Lead adoption of evolving technologies.
Serve as a program champion influencing mindsets and behaviors across the organization by modelling strong safety leadership, promoting psychological safety, and supporting active learning.
Identify, assess and proactively manage risks through development and implementation of mitigation and contingency strategies.
Implement program change management techniques to minimize change fatigue and support successful implementation.
Monitor performance and identify and implement opportunities for improvements to optimize performance and reduce risk.