Manager, Professional Services - Application Development / Responsable des services professionnels – Développement d’applications

Insurity

2d • $86,000 - $172,000 • Remote

About The Position

This role leads a team of developers delivering client-facing implementations of Insurity’s Sure Commercial platform, owning technical design, integrations, and development quality through go-live in a billable Professional Services model. The ideal candidate is a hands-on technical leader with deep experience in enterprise SaaS and system integrations who can guide teams through complex implementations, partner effectively with client stakeholders, and balance delivery quality, utilization, and continuous improvement of our development practices.

Requirements

• 5+ years of experience in software development, including 2+ years of team leadership or management experience
• Experience supporting external, client-facing software implementations (SaaS and/or enterprise platforms preferred) in a Professional Services or consulting environment (billable/utilization model)
• Strong understanding of object-oriented programming, system integrations (APIs, data interfaces), and common integration patterns
• Ability to translate business and functional requirements into effective technical designs and implementation plans
• Demonstrated experience driving code quality through reviews, testing practices, and use of modern SDLC/CI/CD tools
• Proven ability to manage priorities and deliver in a fast-paced, multi-project environment
• Bachelor’s degree in computer science, engineering, or equivalent experience

Nice To Haves

• Experience with enterprise SaaS platforms (e.g., PAS, ERP, CRM)
• Background in Commercial Insurance or Policy Administration Systems
• Familiarity with cloud environments (e.g., Azure)
• Experience with proprietary or domain-specific platforms/languages
• Agile or hybrid delivery experience
• Experience working with offshore/distributed teams

Responsibilities

• Lead, coach, and mentor a high-performing, highly engaged team of individual contributors, typically performing similar functions
• Interview, hire, onboard, and retain exceptional talent
• Provide input to departmental goals and ensure goals are met
• Adopt and reinforce company policies, processes, and programs
• Lead team members using the company’s performance management and development process
• Support a culture that emphasizes the strategy, guiding principles and core values
• Communicate effectively & regularly with team members, peers, and leaders
• Manage financial responsibilities and activities
• Develop and maintain trusted customer relationships
• Effectively engage with internal and external stakeholders
• Drive utilization across team
• Communicate financial and goal results, and KPIs to direct reports
• Perform tasks as an individual contributor to support the team as needed

Benefits

• Comprehensive health coverage
• Employer-matched retirement savings
• Open PTO Policy
• LinkedIn Learning access
• Kaplan access
• Discounted tuition through partnership with the University of Arizona Global Campus for employee and family
• Employee Referral Bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager