Manager, Professional and Organizational Development Programs (Manager III, Grade M3)

Montgomery County•101 Monroe St Rockville MD 20850 USA, MD

22h•Hybrid

About The Position

The Montgomery County Office of Human Resources (OHR) builds and supports a strong, resilient, and innovative workforce of more than 10,000 employees. We are a welcoming, collaborative and human-centric workplace that manages essentials of the full employee experience – from recruitment and selection through offboarding. We deliver people-focused programs such as health and wellness programs and professional development. We manage and implement the County’s HR policy, EEO and salary plans. OHR values diverse perspectives and lived experiences, and encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply. OHR seeks a high-impact Professional Learning and Organizational Development Manager (Manager III), who brings supervisory experience, can design and implement an improved operating model, use data to inform and improve service delivery to the County’s comprehensive professional learning and development program. The ideal candidate brings a proven track record in the design and development of training programs; succession-planning frameworks; career-growth initiatives; special events; electronic and blended learning; recognition, coaching, and tuition-assistance programs. They also demonstrate expert skill in coaching diverse teams of professionals to elevate performance and practice.

Requirements

At least five (5) years of progressively responsible experience in training for a local government or other governmental entity, AND at least two (2) years of supervisory experience leading professional or technical staff.
Graduation from an accredited college or university with a bachelor’s degree in Human Resources Management, Business Administration, Industrial Organizational Psychology, Adult Learning and Continuous Education Programming or other related fields of study.
An equivalent combination of experience and education may be substituted.

Nice To Haves

Graduation from an accredited college or university with a master’s degree or other graduate-level degree, in human resources management, business administration or industrial-organizational psychology, adult learning, continuous education or other related field of study with a demonstrated connection to leading talent acquisition services to a large organization
Completion of professional human resources certification, such as Society for Human Resource Management Senior Certified Professional (SHRM-SCP) or Senior Professional in Human Resources (SPHR)
Three (3) or more years of direct supervision of human resources professionals responsible for leadership, design and implementation of comprehensive training programs
In-depth knowledge of adult learning strategies, instructional design, and training methodologies
Effective leadership abilities to guide and motivate teams, departments or individuals toward common organizational goals
Significant experience in supervising teams, including training, mentorship, performance management of employees, and fostering a collaborative work environment.
Demonstrated ability to develop and implement training and educational strategies that promote diversity, equity, and inclusion, ensuring a fair and equitable hiring process for all candidates.
Proven experience in implementing, managing, and optimizing Human Resource Information Systems (HRIS) to enhance delivery of training and professional learning programs
Prior experience working within a county or municipal government setting, with a strong understanding of public sector training challenges and best practices
Proficiency in analyzing training metrics and generating comprehensive reports to measure training effectiveness and inform strategic decision-making.
Experience with implementing and analyzing various assessments used in the professional development programs.
Experience managing relationships with external training vendors and agencies.
Experience with development and implementing training related policy
Knowledge of FLSA, EEO and other Federal, State and/or County laws, regulations and policies affecting human resources.
Experience working tactfully, and effectively with elected/appointed officials, union representatives, employees, supervisors and managers, community leaders.
Ability to communicate effectively both orally and in writing, including presenting complex information to high level officials and the public, and establishing and maintaining strong professional relationships with internal and external customers and partners.

Responsibilities

Leading, supervising, and developing a team of HR professionals responsible for training, day-to-day learning activities, and specialty career advancement programs.
Designing, implementing, and continuously evaluating a comprehensive learning and organizational development plan aligned with County priorities and workforce needs.
Creating and curating curriculum and third-party solutions to optimize capabilities for employees and supervisors.
Developing and facilitating high-quality learning experiences (workshops, cohort programs, coaching frameworks, eLearning, asynchronous modules, communities of practice) for staff at all levels.
Spearheading leadership development, including succession planning, mentoring, emerging/established leader programs, and executive coaching partnerships.
Building a culture of continuous learning, through knowledge-sharing platforms, self-directed learning resources, and career-pathing tools.
Maintaining and improving enterprise performance management strategy, partnering with departments to drive effective performance planning and evaluations.
Leveraging data and diagnostics to assess needs, measure impact and guide decisions.