Manager, Product Services & Management - Epic Hospital Billing

Northwell • Melville, NY

5d

About The Position

Provides leadership to Product Services & Management team members by
communicating and guiding toward achieving department objectives.
Plans, organizes, and manages the staff and activities for an assigned
technology area; selects, develops, manages, and evaluates direct reports;
ensures performance appraisals are completed in a timely fashion.
Collaborates with managers in the design, development, testing, and
implementation of cost-effective technology the health systems and solutions,
including, gathering and understanding business requirements, and ensuring
application requirements are translated accurately into proposals and functional
specifications.
Ensures data is accurately maintained and available in a forum that is clear,
concise, useful and timely; initiates periodic audits and reviews, as needed.
Follows testing and implementation protocols; monitors deliverables to ensure
deadlines are met.
Works collaboratively with management in the coordination and implementation of
assigned projects and initiatives; looks for opportunities to improve and
streamline processes; reports unresolved issues to management.
Oversees assigned analysts and developers to assess and prioritize the health
system support requests; reviews internal and external resources such as
Information Technology, consultants, the health system vendors, and thirdparty
administrators with management to ensure appropriate coverage.
Maintains department software, the health system applications and data, and
documentation to ensure highest quality standards are met.
Performs related duties as required. All responsibilities noted here are
considered essential functions of the job under the Americans with Disabilities
Act. Duties

Nice To Haves

• Epic Hospital Billing certified

Responsibilities

• Provides leadership to Product Services & Management team members by communicating and guiding toward achieving department objectives.
• Plans, organizes, and manages the staff and activities for an assigned technology area
• Selects, develops, manages, and evaluates direct reports
• Ensures performance appraisals are completed in a timely fashion.
• Collaborates with managers in the design, development, testing, and implementation of cost-effective technology the health systems and solutions, including, gathering and understanding business requirements, and ensuring application requirements are translated accurately into proposals and functional specifications.
• Ensures data is accurately maintained and available in a forum that is clear, concise, useful and timely
• Initiates periodic audits and reviews, as needed.
• Follows testing and implementation protocols
• Monitors deliverables to ensure deadlines are met.
• Works collaboratively with management in the coordination and implementation of assigned projects and initiatives
• Looks for opportunities to improve and streamline processes
• Reports unresolved issues to management.
• Oversees assigned analysts and developers to assess and prioritize the health system support requests
• Reviews internal and external resources such as Information Technology, consultants, the health system vendors, and thirdparty administrators with management to ensure appropriate coverage.
• Maintains department software, the health system applications and data, and documentation to ensure highest quality standards are met.
• Performs related duties as required.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed