Manager, Product Management - Account Opening Decisioning

Capital One • McLean, VA

2d • $179,700 - $205,100 • Hybrid

About The Position

Capital One Product Management focuses on reimagining the status quo, identifying value-creation opportunities, and using technology to create innovative, sustainable customer experiences. The Account Opening Decisioning (AOD) team is the digital front door of Retail Bank. It determines whether to open accounts, helping good customers apply seamlessly while preventing bad actors from opening accounts. The team builds the policies, models, and data integrations that power automated decisions and creates empathetic, trust-building experiences for customers and associates when human review is needed.

As the Detection Product Manager, you will set the vision and strategy for evolving detection capabilities from a static defense into a proactive, adaptive growth engine. You will own the full detection lifecycle, using data and model strategies to counter sophisticated fraud rings while enabling frictionless experiences for low-risk applicants. The role partners closely with Data Science, Engineering, Enterprise teams, and other AOD product team members.

Successful Product Management in this role is grounded in five areas: human-centered customer focus; business-focused outcomes, leverage, and execution; technology-driven, resilient solutions for near- and long-term value; integrated problem solving that resolves complex issues and mitigates product risks; and transformational leadership that aligns cross-functional teams around customer problems.

The role is designated hybrid, with required on-site presence at the designated office in accordance with Capital One's hybrid policy. The position is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One also offers a comprehensive benefits package; eligibility varies by employment status and management level.

Requirements

• Currently hold, or be in the process of obtaining by the scheduled start date, a bachelor's or master's degree in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related quantitative field, Business, or Marketing; alternatively, hold a bachelor's degree in any field and have at least 3 years of Product Management experience.

Nice To Haves

• Experience translating business strategy and analysis into consumer-facing digital products.

Responsibilities

• Drive the vision, strategy, and execution for evolving account-opening detection capabilities.
• Own the full detection lifecycle.
• Use data and model strategies to outpace sophisticated fraud rings.
• Enable frictionless account-opening experiences for low-risk applicants.
• Partner with Data Science, Engineering, Enterprise teams, and fellow AOD product team members.
• Demonstrate human-centered product management by focusing on internal and external customer needs.
• Deliver business outcomes through leverage and execution excellence.
• Use technology to deliver innovative, resilient solutions that provide near- and long-term value.
• Identify and resolve complex problems while mitigating product risks.
• Lead cross-functional teams to solve customer problems and drive organizational alignment.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager