Manager, Product Management - GenAI Transformation (Business Cards & Payments)

Capital One • McLean, VA

2d • $149,800 - $188,100

About The Position

This Product Manager will support the AI transformation for our Field Sales Organization within BC&P. In this role, you will focus on enabling GenAI-powered experiences across the sales funnel, starting with the design and build of a horizontal foundation for shared, trusted context for AI applications. This platform will centralize and standardize data so downstream AI systems can reliably access and leverage it to generate insights and recommendations. Additionally, you will own the end-to-end feedback loop strategy - ensuring AI outputs are systematically captured, evaluated, and fed back into the system to continuously improve model performance and retraining. This role required deep experience working with Generative AI systems, with a particular emphasis on building measurement for GenAI in production, designing feedback loop mechanisms, and operationalizing AI performance improvement at scale. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment.

Requirements

• At least 3 years of experience working in Product Management
• Demonstrated interest and aptitude for AI.
• Proactively incorporated AI into personal projects, explored AI-driven development environments (e.g., Cursor, Claude Code, GitHub Copilot), or built automations using AI agents.
• Experience translating business strategy and analysis into consumer facing digital products.
• Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or currently in the process of obtaining one with an expectation that the required degree will be obtained on or before the scheduled start date.
• Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration or currently in the process of obtaining one with an expectation that the required degree will be obtained on or before the scheduled start date.

Nice To Haves

• Formal on-the-job experience with AI is a plus.

Responsibilities

• Support the AI transformation for the Field Sales Organization within BC&P.
• Enable GenAI-powered experiences across the sales funnel.
• Design and build a horizontal foundation for shared, trusted context for AI applications.
• Centralize and standardize data for downstream AI systems.
• Own the end-to-end feedback loop strategy for AI outputs.
• Ensure AI outputs are systematically captured, evaluated, and fed back into the system for continuous improvement.
• Build measurement for GenAI in production.
• Design feedback loop mechanisms for GenAI.
• Operationalize AI performance improvement at scale.

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager