Manager, Product Logistics & Sustainment

Firestorm•San Diego, CA

5d•Onsite

About The Position

Firestorm is seeking a Manager, Product Logistics & Sustainment to build and own the company's logistics and sustainment capability for current and near-term products. This role focuses on solving immediate to medium-term problems with a long-term perspective, establishing an operating model for a scalable enterprise sustainment function. The position involves owning the sustainment architecture for fielded xCell / Tier 3 systems and establishing the first repair-and-maintenance sustainment model for Firestorm's independent UAS products. Additionally, the role will scope, establish, and validate Production Advisory Services (PAS) to ensure customer utilization of xCell systems and gather operational data for continuous improvement. The position is within the xCell organization, with potential reassessment as the scope and Operations function mature.

Requirements

Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Administration, Logistics management or a related field
U.S. Citizenship required due to ITAR regulations & the ability to obtain and maintain a Department of Defense (DoD) security clearance
5+ years of experience in logistics, supply chain, sustainment, maintenance, or field support operations, ideally in a fast-moving or resource-constrained environment.
Experience building process and structure where none has existed before
Experiencing working hands-on in the field while also thinking analytically about the systems and data behind sustainment decisions.
Strong cross-functional communication and the judgment to know when to escalate versus resolve directly.

Nice To Haves

Military logistics or sustainment experience, ideally in joint or expeditionary operations.
Experience in PACOM or other complex international logistics environments.
Familiarity with maintenance/repair operations for fielded hardware, ground or aerial systems.
An advanced degree/certification: MBA, MS Supply Chain Management, CSCP (Certified Supply Chain Professional), PMP (Propject Management Professional) or equivalent
Active U.S. security clearance.

Responsibilities

Own xCell / Tier 3 Sustainment: Build and refine spare-parts, consumables, tools, and replenishment packages for fielded xCell systems based on utilization and failure data. Define resupply trigger logic and stocking strategy. Act as a liaison between Field Support, Mission Success Team (MST), and xCell manufacturing/engineering. Capture fielding and sustainment lessons for product, packaging, and process improvements.
Build Drone Product Logistics & Sustainment (New Capability): Establish Firestorm's repair and maintenance sustainment model for UAS products. Define spare-parts, maintenance, and replenishment strategy. Partner with Mission Success to bridge the gap between operations and the maintenance tail. Establish baseline repair-intake and turnaround processes.
Establish and Run Production Advisory Services (PAS): Embed with customers to guide full utilization of xCell production capability. Develop KPI/metrics framework to prove customer value and build a case for future investment. Feed customer process data and lessons learned into sustainment planning, Crucible development, and Applications Engineering. Assess PAS engagement as a pre-sale value-demonstration tool.
Maintain Tier 2 Awareness: Maintain visibility into Tier 2 sustainment needs, flag emerging risks, and provide input to Tier 2 planning without primary execution responsibility.
Ensure fielded xCell and drone products meet baseline requirements for safe handling, storage, packaging, and documentation.
Partner with specialists on SDS/HAZMAT and compliance needs.
Help shape Crucible development and prioritization.
Identify personnel and organizational solutions related to sustainment and logistics.
Provide back-up support for logistics movements of Firestorm systems and parts.

Benefits

Comprehensive medical, dental, and visions plans
401(k) Retirement Savings Plan
Equity grants for new hires
Unlimited PTO
Extremely generous company holiday calendar, including a holiday hiatus in July, & December.
Generous Parental Leave
Lifestyle Spending Account
FSA
DCFSA
HSA
Hospital Indemnity insurance
Critical Illness insurance
Accident insurance
Basic Life/AD&D, short-term and long-term disability insurance, 100% covered by Firestorm.
Option to purchase additional life insurance for you and your family.
Mental Health Resources: free mental health resources 24/7 including therapy and more.
Additional work-life services, such as free legal and financial support.