Manager, Product Development - Payment Authentication and Data Reporting

Mastercard•O'fallon, MO

1d•$130,000 - $221,000•Onsite

About The Position

The candidate will join our Core Authentication Product team leading product operations and development strategy, execution, and customer performance initiatives across Mastercard’s global authentication network. The authentication network is a Mastercard core strategic asset, directly striving to achieve a safer payment ecosystem in the card-not-present space. This role combines product development and product operations leadership to drive end-to-end delivery, data-driven decision making, and operational excellence across core authentication products. We are a customer-facing product team focused on customer experience & performance, KPI monitoring, data quality, and governance across payment authentication. This role will lead these capabilities at scale, ensuring alignment with product strategy, regulatory requirements, and global stakeholder expectations.

Requirements

Strong experience in product development, product management, and/or product operations with leadership responsibilities
Deep knowledge of data and reporting strategy. Experience with AI data consumption a plus.
Strong background in data analysis, KPI development, and reporting (Power BI preferred)
Ability to lead complex initiatives and manage multiple priorities in fast-paced, regulated environments
Strong analytical, problem-solving, and data-driven decision-making skills
Strong stakeholder management skills with ability to build and leverage relationships globally
Superior communication, presentation, and interpersonal skills with ability to influence across all levels of the organization
Strong project/program management skills with high attention to organization and execution
Ability to thrive in dynamic environments and quickly adapt to evolving business needs
Experience using Artificial Intelligence tools.

Nice To Haves

Experience with AI data consumption a plus.

Responsibilities

Lead product operational delivery across Mastercard authentication and data-driven solutions
Lead data product operations including intake, prioritization, governance, and support models to ensure scalable and consistent execution
Own global authentication product monitoring and dashboard strategy for both new builds and enhancements
Establish KPI frameworks, reporting solutions, and data products to support product performance and customer insights
Partner with analytics and engineering to ensure data quality, governance, and accessibility across authentication products
Enable data-driven insights to improve product performance, customer experience, and operational efficiency
Analyze and troubleshoot complex authentication processing scenarios, performance issues, and system behavior
Act as product/business owner to understand customer needs and translate requirements into reporting, monitoring, and product capabilities
Partner globally with Product, Engineering, Analytics, Regional, Legal, Privacy, Franchise, and Pricing teams to align on complex initiatives and enhancements
Ensure products and reporting meet regulatory requirements and internal governance standards, embedding risk-aware decision making into workflows
Lead and influence cross-functional teams and stakeholders across all levels of the organization to drive alignment and results

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
16 weeks of new parent leave
up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement