Manager, Product Design – Client Experience

Stitch Fix

About The Position

We’re hiring a Manager, Product Design to lead the design strategy and execution of Stitch Fix’s core experience, spanning how clients discover, request, receive, and engage with their Fixes, and how stylists deliver personalized styling at scale. This role reports to the Head of Product Design and sits at the center of the business, with end-to-end ownership across both client and stylist journeys. You’ll define how these experiences evolve together, setting a clear product vision and driving alignment across cross-functional partners. You’ll guide the work and raise the bar for craft and product thinking, while actively contributing to how key problems are framed and solved. A key part of this role is advancing how we use AI to enhance both sides of the experience. This includes integrating capabilities like Vision AI (our generative style visualization capability) into core journeys, while also enabling stylists with better tools. You’ll partner closely with Product, Engineering, Algorithms, Merchandising, and Strategy to identify opportunities, prioritize investments, and bring cohesive, high-impact experiences to market. This role requires someone who can operate across strategy and execution, leading through others while also shaping critical work directly.

Requirements

8–12+ years designing consumer products, with 2–4+ years leading teams
Extensive experience owning complex, end-to-end product areas in consumer or marketplace environments
Strong product thinking paired with excellent design craft
Ability to define direction in ambiguous, high-impact problem spaces
Experience guiding teams while actively shaping work and outcomes
Strong communicator with the ability to influence across teams and levels
Experience applying AI, ML and personalization to product experiences

Responsibilities

Shape the end-to-end experience: Define and drive design strategy across the full client journey, as well as the systems that support stylists
Advance AI-powered experiences: Integrate AI into core journeys to enable more visual, personalized, and interactive experiences.
Drive product evolution: Identify and deliver high-impact opportunities that move the experience forward, balancing foundational improvements with new ideas and approaches
Lead and develop the team: Manage and coach designers, setting a high bar for craft, product thinking, and execution
Influence cross-functional direction: Shape priorities, align roadmaps, and drive execution in close partnership with cross-functional leaders