Manager, Product Communications

MongoDB•Austin, TX

12d•$70,000 - $138,000•Hybrid

About The Position

The MongoDB Communications team is looking for a strategic and versatile communications professional to serve as our Manager, Product Communications. This role is the connective tissue for product storytelling at MongoDB — surfacing the narratives, wins, and momentum happening across the business and turning them into external stories that build credibility with builders, customers, and the media. Reporting to the Product Communications Lead, you'll work in close partnership with Product Marketing and act as a conduit for cross-functional product storytelling, pulling threads from teams across the business — including Partner Marketing, Customer Marketing, Strategic Events, and Builder Relations — into a cohesive narrative. This is a hands-on role spanning story mining, executive thought leadership, and media relations, with scope across MongoDB's full product portfolio. This role is based in the U.S., with hybrid or remote options available. Occasional travel will be required.

Requirements

5+ years of experience working in comms programs for leading technology companies and/or high growth global B2B systems, SaaS, enterprise software, or cloud computing provider
Exceptional writing skills, including the ability to translate complex, technical product concepts into meaningful and compelling stories for a range of audiences
A proven track record developing and executing multiple communications programs simultaneously, with limited guidance
Established media relationships and experience securing coverage with technology, business, and trade press
Experience building or supporting executive thought leadership programs (bylines, speaking, external platforms)
Confident leadership skills who can collaborate with a diverse set of C-level executives, leaders, and stakeholders
Strong cross-functional collaboration skills, with experience partnering across marketing functions such as Product Marketing, Customer Marketing, Partner Marketing, etc.
A data-informed approach to measuring and reporting on communications impact
Comfort operating with a high degree of ambiguity and juggling shifting priorities in a fast-moving environment
Confidence engaging with senior stakeholders, including Directors and above

Responsibilities

Own story mining across the business: proactively surface product narratives — customer wins, feature milestones, roadmap moments, and engineering deep-dives — worth pitching to media and other external audiences
Build and execute an executive thought leadership program for product leaders, securing bylines, speaking opportunities, and other platforms that position MongoDB's product vision and technical point of view
Manage day-to-day media relations for product-related stories: cultivate reporter relationships, lead briefings, respond to inbound press inquiries, and pitch proactively
Serve as the connective tissue between Comms and Product Marketing, translating product roadmaps and positioning into external-facing narratives
Partner cross-functionally with Partner Marketing, Customer Marketing, Strategic Events, and Builder Relations to identify and integrate storytelling opportunities across the business
Rethink the PR playbook for the AI era: know how to win with builder audiences and how to make MongoDB's story discoverable and credible in a world where builders get answers from LLMs and agents, not just search and press
Develop and maintain messaging for product communications activities and help train company spokespeople
Contribute to and help execute MongoDB's product-related communications strategy, including supporting the broader team's approach to campaigns, launches, and always-on programming
Jointly manage the relationship with MongoDB's PR agency alongside the broader Communications team, ensuring high-impact execution against shared goals
Monitor industry news, competitive activity, and media/social trends to identify proactive storytelling opportunities and inform strategy
Set success metrics for product communications programs, track results, and report on impact to the Product Communications Lead and other stakeholders