Manager - Produce

4595 Food Market Corp dba Josephs Classic Market•West Palm Beach, FL

16h•Onsite

About The Position

Joseph’s Classic Market is seeking a Produce Department Manager who has an eye for freshness, presentation, and leading a high-energy team. The Produce Department Manager ensures the department is vibrant, fresh, and well-stocked while leading a team that takes pride in quality and customer service. This role offers opportunities for growth and learning, with a focus on developing leadership and operational skills, understanding produce sourcing, merchandising, and shrink control. The company values managers who are eager to grow, mentor their teams, and advance within the organization.

Requirements

Minimum 2 years of leadership experience in produce retail or grocery environments
Strong knowledge of fruits, vegetables, herbs, and organic produce
Leadership and team development experience
ServSafe or food safety certification or willingness to obtain
Strong communication, organization, and customer service skills
Flexible availability including weekends, holidays, and evenings

Responsibilities

Oversee the daily operations of the produce department, including prep, display, and storage.
Implement and maintain opening, mid-day, and closing procedures.
Ensure all displays are full, clean, rotated, and well-merchandised.
Lead seasonal reset planning and execution.
Maintain cleanliness and organization of coolers, prep area, and sales floor.
Inspect incoming deliveries for quality, freshness, and proper temperature.
Rotate stock using FIFO and track spoilage.
Remove aging or damaged produce to maintain visual appeal and reduce shrink.
Ensure organic and conventional products are properly separated and labeled.
Enforce food safety procedures and safe produce handling standards.
Maintain proper storage temperatures and accurate cooler logs.
Ensure proper labeling and signage, including allergens and organic certifications.
Comply with all health and safety regulations and maintain audit readiness.
Execute company and seasonal merchandising plans, weekly ads, and promotional displays.
Create impactful displays to highlight local, organic, and specialty items.
Coordinate with Marketing or Store Manager on demos and sales events.
Maintain all department signage (pricing, PLU codes, organic certification, etc.).
Order produce from approved vendors to maintain optimal stock levels.
Monitor shrink and implement controls to reduce loss.
Track department inventory, write-offs, and waste logs.
Receive deliveries, verify accuracy, and properly stock product.
Lead by example in providing knowledgeable, friendly, and proactive service.
Train staff to assist guests with questions about product selection, ripeness, and prep.
Handle customer concerns and special requests professionally.
Maintain a welcoming, helpful department experience.
Hire, train, schedule, and supervise produce associates.
Provide coaching, support, and performance evaluations.
Monitor department attendance and ensure associates adhere to scheduled shifts and company timekeeping policies, addressing any attendance or punctuality concerns promptly and consistently.
Follow up on performance or attendance issues with proper documentation and corrective action when necessary, including disciplinary action forms, notes to file, and Performance Improvement Plans (PIPs) to support accountability and improvement within the department.
Conduct daily pre-shift meetings to align team on prep goals and quality standards.
Foster a safe, clean, team-oriented culture.
Delegate tasks effectively to maximize productivity.
Submit weekly department metrics (sales, labor, shrink) to Store Manager.
Communicate vendor issues, customer feedback, and department needs.
Participate in leadership meetings and seasonal planning.