Manager Procurement Systems

Highgate Hotels Corporate Office TX•Irving, TX

1d•Onsite

About The Position

The Manager – Procurement Systems supports and assists in the management, administration, and ongoing optimization of Highgate’s procurement technology landscape, including BirchStreet and Oracle Fusion Cloud (ERP). This role provides system support to corporate and property-level users, partners closely with IT and external vendors, and plays a key role in new property openings, acquisitions, and system enhancements.

Requirements

Four (4) or more years of experience in hospitality or a related industry
Bachelor’s degree or equivalent hospitality experience
Hands-on experience with BirchStreet and Oracle ERP
Strong knowledge of purchasing and receiving processes
Service-oriented and detail-focused, with a friendly and approachable demeanor
Strong problem-solving skills
Ability to communicate effectively with individuals at all levels of the organization
Strong process documentation skills

Responsibilities

Assist in the management of Highgate’s procurement systems, including BirchStreet and Oracle Fusion Cloud (ERP).
Support system administration of BirchStreet eProcurement, CapEx, AP/IMS, and other modules as implemented.
Develop and maintain a working understanding of the integration between BirchStreet and Oracle ERP.
Establish and maintain strong working relationships with BirchStreet and Hilton Supply Management (HSM).
Support troubleshooting, enhancement requests, new supplier setups, and vendor performance-related matters.
Partner with the IT team to ensure consistent system information, data integrity, and user training.
Provide day-to-day support to procurement system users, including hotel accounting and operations teams.
Deliver training, reference documentation, and related project coordination for:
New module implementations
Procurement system rollouts for new property openings
Acquisitions and transitions
Provide ongoing system training, reporting support, and issue resolution to properties.
Support the procurement audit program to measure:
Purchasing process standards and reporting
Effective and consistent use of procurement systems
Assist with documentation and adherence to purchasing and receiving processes.
Perform other duties as assigned.