Manager, Procurement Operations

Circle Internet Financial • New York City, NY

9h • Remote

About The Position

The Manager, Procurement Operations serves as the operational backbone of Circle’s Procurement function, owning the administration of our Procure-to-Pay system (ZipHQ), driving continuous process improvements, and building the enablement resources that empower employees to navigate procurement effectively. Reporting to the Director of Sourcing and Procurement, this is an individual contributor role best suited for a proactive, solutions-oriented operator who can independently identify inefficiencies and execute improvements end-to-end.

Requirements

• 7+ years of experience in Procurement Operations, Procure-to-Pay, or a similar operational role
• Hands-on experience as a ZipHQ system administrator (required)
• Demonstrated ability to independently identify process inefficiencies, develop solutions, and manage execution through to completion
• Strong analytical skills with experience tracking, interpreting, and reporting procurement metrics
• Bachelor’s degree in Finance, Accounting, Business, or a related field; equivalent experience will be considered
• Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development

Nice To Haves

• Experience developing and maintaining procurement policies and standard operating procedures
• Familiarity with Accounts Payable processes and cross-functional P2P workflows
• Experience/familiarity with Slack, Apple MacOS and GSuite.

Responsibilities

• Administering and optimizing ZipHQ as the primary system administrator, managing configurations, user access, and system integrity to support a seamless Procure-to-Pay experience
• Identifying opportunities for process improvement across Procurement Operations, independently proposing solutions and project managing execution from ideation through completion
• Creating and maintaining comprehensive Procure-to-Pay enablement resources, including user guides, training materials, and SOPs that drive employee adoption and compliance
• Tracking and reporting on P2P metrics, proactively surfacing trends, issues, and opportunities for improvement to Procurement leadership
• Owning the end-to-end vendor onboarding process, ensuring timely setup in ZipHQ and compliance with Procurement policy
• Developing, maintaining, and communicating Procurement policies and standard operating procedures to drive consistency and compliance across the organization
• Supporting internal controls and audit readiness by ensuring P2P processes meet compliance requirements and documentation remains current and accessible

Benefits

• We are an equal opportunity employer . We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law. Should you require accommodations or assistance in our interview process because of a disability, please reach out to [email protected] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager