Manager, Process Design & Optimization

Scotiabank • Toronto, ON

1d • Onsite

About The Position

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Manager within the Process Design & Optimization team, you are a team builder and a problem solver by nature who can connect strategy and execution and establish process-oriented rigor in an organization. You are a change agent and a leader. You bring thought leadership in business strategy and process management to effectively deliver operational innovation opportunities to transform Scotiabank. You're well-rounded, with the ability to define the right balance between structure and agility that enables Process Design & Optimization to run fast. Lastly, you are a self-starter with a high degree of rigor, organization, and discipline to get things done.

Requirements

• +3 years of relevant experience, including cost reduction/productivity improvement expertise
• Lean Six Sigma Green Belt certification and/or PMP is an asset
• Previous experience with Lean methodology, systems and tools, and small to medium scale change management initiatives.
• Proficiency in managing organizational changes and ability to align efforts with overall business objectives and develop long-term strategies for sustainable improvement
• Strong leadership skills to inspire and motivate cross-functional teams, foster collaboration, and drive results.

Responsibilities

• Provide expert advice and guidance to management and staff and internal and external stakeholders about business process management principles, Lean Six Sigma re: the identification, improvement, and sustainment of process improvement initiatives (DMAIC).
• Use analytical and quantitative problem-solving methods to assess, design and implement process optimization opportunities to better connect, streamline and simplify cross-functional operations. Define meaningful business metrics to drive process effectiveness that delivers business results.
• Effectively communicate complex ideas and strategically influence middle and executive leadership to adopt productivity improvements and champion change management.
• Works on upwards of 3-4 waves/projects per year – across Operations, IT&S, Retail & Wealth or Corporate Functions
• Manage a high volume of competing responsibilities by continuously assessing priorities and responding effectively to rapidly changing demands, including those driven by market conditions, customer needs, and technology-related disruptions.
• Work collaboratively in a team setting to solve problems and deliver outstanding advice and solutions to engagements partners.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge, in supporting team objectives and personal development.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Directs day-to-day activities in a manner consistent with the Bank’s risk culture and the relevant risk appetite statement and limits. Communicates the Bank’s risk culture and risk appetite statement throughout their teams.
• Contributes to a high-performance environment where employees invest wisely, take accountability, and work on the right things. Ensure timely, high-quality processes and procedures are efficient and effective to enable our business partners’ success and deliver superior customer experience.
• Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Benefits

• Ability to drive significant change within the organization, leading to increased efficiency, cost savings, and improved customer satisfaction
• Opportunity to enhance skills in leadership, strategic planning, and project management, contributing to personal and career development
• Fulfilment from seeing the direct impact of process improvements on the organization, leading to greater job satisfaction
• Recognition from senior leadership and peers for contributing to organizational success, along with increased influence in decision-making processes.
• Opportunities to collaborate with cross-functional teams, and industry experts, expanding professional network and fostering valuable relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed