Manager, Process & Automation Strategy

Aqua Finance, Inc. • Bartlett, TN

1d • Onsite

About The Position

The Manager, Process & Automation Strategy is a senior-level individual contributor responsible for driving operational transformation through process optimization and automation design. This role identifies inefficiencies, analyzes workflows, and develops detailed business requirements for automation and process redesign. Acting as a strategic advisor, the Manager partners with stakeholders to ensure solutions are feasible and aligned with organizational goals, then transitions to the change enablement team for implementation. This position requires strong leadership presence, the ability to influence cross-functional teams, and expertise in Lean Six Sigma methodologies.

Requirements

• Bachelor’s degree in Business, Information Systems, or a related field, or equivalent combination of education and experience.
• 7 years in process improvement, business analysis, or automation strategy roles.
• Lean Six Sigma Green Belt required; Black Belt preferred.
• Proven experience leading complex initiatives with measurable business impact.
• Strong understanding of automation technologies (RPA, workflow platforms, API-driven solutions).
• Exceptional ability to influence stakeholders and drive decisions without direct authority.
• Experience in financial services or operations environments.
• Familiarity with project management methodologies (Agile, PMP).

Responsibilities

• Conduct deep-dive assessments of operational workflows to uncover inefficiencies and automation opportunities.
• Apply Lean Six Sigma principles to validate improvement potential and quantify expected benefits.
• Develop future-state process maps and automation concepts aligned with business objectives.
• Create comprehensive business requirements, user stories, and acceptance criteria for automation and process changes.
• Direct and coordinate efforts of cross-functional teams (IT, Operations, vendors) during solution design phases.
• Coach and mentor employees on Lean Six Sigma principles while promoting a culture of continuous improvement through structured problem-solving and informal guidance.
• Build cost-benefit analyses and ROI models for proposed automation initiatives.
• Monitor post-implementation results and recommend iterative improvements.
• Maintain a prioritized pipeline of process improvement opportunities.
• Stay current on automation technologies (RPA, workflow tools, API integrations) and best practices.

Benefits

• Flexible and consumer-friendly financing programs
• Values deeply rooted in a midwestern culture that cares about you as an individual
• We succeed when you succeed and celebrate what you bring to Aqua
• Say “Yes” to helping you succeed!
• First-choice employer

What This Job Offers

• Job Type: Full-time
• Career Level: Senior