Manager, Privacy Operations

Johnson & Johnson • Raynham, MA

13h • Onsite

About The Position

The Manager, Privacy Operations is responsible for leading operational activities for privacy and data protection compliance, including audits, monitoring, transparency reporting, responses to government inquiries, Data Subject Access Request s and other personal data remediation or data rights activities that are legally mandated or required under company policy. This role plays a critical part in managing the efficiency and reliability of privacy processes, resources, and technology to meet performance metrics and comply with legal and regulatory requirements.

Requirements

• Bachelor’s degree , preferably in Operations Management, Data Sciences, Supply Chain, Business Administration, Comput er Science or a related field.
• Typically requires at least 5 years of relevant experience in operations, information technology, compliance, quality, audit, or office , project or data management .
• Demonstrated experience managing operational processes and driving performance improvements.
• Facility with implementing software systems and e xperienc e as an administrator of software applications or as tech support for same .
• Strong analytical, problem ‑solving and pr e sentation skills with the ability to interpret operational data and metrics.
• Experience working cross‑functionally in a complex organization.
• English proficiency .

Nice To Haves

• Experience in medical device , medtech, healthcare, pharmaceutical or other industries subject to data protection or privacy laws.
• Prior experience in a privacy , information systems or audit role in a global organization.
• Familiarity with lean, continuous improvement, or operational excellence methodologies.
• Experience supporting audits, quality systems, or compliance‑driven processes.
• Experience managing budgets, forecasts, or resource planning .
• Proficiency with operational reporting, dashboards, or enterprise systems (ERP).
• Lean, Six Sigma, PMP, or equivalent operations‑related certifications .

Responsibilities

• Support audits, inspections, and Privacy reviews or assessments by providing accurate data, documentation, and operational insights.
• Lead and manage operational processes to ensure efficient, reliable, and compliant reporting, assessments, audits , incident responses, DSARs and other data requests or reme diations .
• Evaluate, recommend and manage software systems and other technology tools for Privacy function.
• Monitor and analyze operational performance metrics, identify risks, trends, and improvement opportunities.
• Drive continuous improvement initiatives focused on process optimization, cost control, and service delivery.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager