Manager Practice Operations- Primary Care
About The Position
The Manager Practice Operations- Primary Care is responsible for ensuring the financial success and operational efficiency of assigned practice(s). This role collaborates with leadership to maintain a patient-centered environment, improve health outcomes, and foster physician engagement. The manager oversees daily operations, manages resources, and ensures compliance with organizational policies and regulatory guidelines. Additionally, this position is responsible for human resource administration and associate engagement, aiming to create a positive and motivating work environment. The role also drives initiatives for practice growth and patient retention.
Requirements
- Bachelor’s degree in healthcare/related field or equivalent.
- 3-5 years management experience.
- Excellent communication skills.
- Thorough understanding of components of practice management, including billing/collection/insurance, performance standards, physician concerns, quality assurance, personnel selection, and budgetary planning, control & assessment.
- Ability to supervise professional & non-professional associates & promote staff development through delegation.
- Ability to work well with a wide variety of professionals at all levels of the health care system.
- Basic computer skills.
Responsibilities
- Collaborates with leadership to maintain a patient-centered environment, focusing on patient satisfaction scores and positive patient experiences.
- Establishes and carries out procedures for appropriate delivery of patient care and monitoring of quality standards.
- Ensures availability of all equipment, supplies, and tools necessary for patient care.
- Evaluates and monitors health outcome indicators and implements ongoing process improvements.
- Ensures financial success of practice(s) by monitoring budget, physician productivity, and fiscal operations.
- Oversees daily practice site operations to assure economically efficient processes, maximum patient and physician satisfaction, and safety.
- Manages daily human resource functions related to associates to ensure continued quality, development, and retention.
- Creates an environment where associates are motivated to do their best work, are routinely recognized for good work, and achieves associate satisfaction scores consistent with Advocate Medical Group goals.
- Facilitates and drives initiatives that enhance practice growth as well as retention of existing patients.
- Actively participates in meetings, committees, and projects.
- Keeps abreast of current standards via literature, educational events, internal and external resources, and internal/external networking.
- Performs other duties as assigned.
Benefits
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
