Manager, Practice Management - Antelope Valley

City of Hope•Lancaster, CA

8d•$89,134 - $138,157•Onsite

About The Position

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. Position Summary The Manager, Practice Management is responsible for leading the daily operations, performance, and strategic direction of a busy outpatient clinic in Antelope Valley. This role partners closely with physicians and clinical leadership to ensure a seamless, high-quality patient experience while driving operational efficiency, staff performance, and regulatory compliance.

Requirements

High School Diploma or GED required
3–5 years of experience in a healthcare or medical practice setting with leadership responsibilities.
Strong knowledge of clinic operations, practice management, and regulatory standards (OSHA, managed care).
Experience managing staff, budgets, and operational performance
Excellent communication and relationship-building skills with physicians and staff
Familiarity with EMR systems and healthcare billing/coding processes
Strong problem-solving skills with the ability to manage competing priorities
Passion for delivering exceptional patient care and team leadership

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Lead and manage all administrative and clinical operations within a single outpatient clinic
Oversee hiring, training, scheduling, and performance management of staff
Partner with physicians and clinical leaders to optimize patient flow and care delivery
Drive operational improvements to enhance patient experience and efficiency
Ensure compliance with OSHA, regulatory requirements, and organizational policies
Monitor workflow, productivity, and clinic performance metrics
Resolve patient and staff concerns with professionalism and urgency
Manage budgets, expenses, and financial performance of the clinic
Support strategic initiatives including growth, service enhancements, and operational excellence
Foster a collaborative, high-performing, patient-centered culture