Manager, Practice and Compliance Audits

Insurance Council of BC•Vancouver, BC

2d•CA$119,440 - CA$149,300•Hybrid

About The Position

The Manager, Practice and Compliance Audits leads the planning, delivery, and continuous improvement of the organization’s licensee audit function to ensure licensee compliance with regulatory and legislative requirements and best practices. The role provides strategic and operational leadership, using audit insights to identify trends, inform decision-making, and support regulatory, policy, and educational improvements. The position works collaboratively across teams to advance coordinated regulatory outcomes and informs risk-based decision-making to protect the public interest.

Requirements

Minimum 7–10 years of progressive experience in the insurance, financial, or regulatory sector, including experience with audits, compliance, investigations, or quality assurance.
Post‑secondary education in business administration, law, public administration, or a related field, or an equivalent combination of education and experience.
Demonstrated experience leading teams or providing functional supervision.
Experience in a regulatory or public‑sector environment is a strong asset.
Experience managing complex or sensitive stakeholder issues and escalation matters.

Nice To Haves

Professional designations such as FCIP, CIP, CAIB, CLU, CFP, or similar are considered assets.

Responsibilities

Refine and oversee a risk-based audit framework that aligns with the current insurance environment and organizational priorities. Establish annual audit plans, including scope, methodology, and resource allocation.
Oversee the review and management of licensee rule breaches, including escalation of matters requiring further investigation or Council consideration.
Continuously evaluate and enhance audit processes, tools, and standards to reflect emerging risks and industry trends.
Ensure audits align with practice guidance, licensing, enforcement functions.
Oversee the end-to-end audit process, including planning, reporting, and follow-up.
Review and approve audit findings, recommendations, and reports for quality and accuracy.
Provide guidance on complex or high-risk audits, including interpretation of the Financial Institutions Act, Council Rules and Council’s Code of Conduct and other legislation as appropriate.
Analyse trends and identify systemic risks, and compliance gaps through audit findings and data analysis.
Escalate significant risks or non-compliance issues to senior leadership.
Recommend regulatory, policy, education, and/or guidance changes based on audit insights.
Ensure adherence to applicable legislation, regulatory frameworks, and internal policies.
Act as a subject matter expert on practice audit matters for internal and external stakeholders.
Engage with licensees to communicate audit expectations, findings, and corrective actions.
Collaborate with Legal, Professional Conduct, Licensing, and Practice and Quality Assurance teams to ensure coordinated regulatory oversight and outcomes.
Represent the organization in external forums, working groups, or industry engagements as required.
Lead, coach, and develop a team to ensure high performance and professional growth.
Manage the activities of direct reports or staff including establishing clear performance expectations, providing ongoing feedback, conducting performance evaluations, performance managing and termination if necessary.
Build team capability in audit methodology and regulatory interpretation.
Foster a culture of integrity, accountability, and continuous improvement.
Prepare and present audit reports, dashboards, and insights to senior leadership and governance bodies.
Track and report on audit outcomes, trends, and key performance indicators.
Drive continuous improvement initiatives within the audit function.
Ensure proper documentation, records management, and audit trail integrity.
Lead strategic initiatives within areas of responsibility and participate in projects as required.
Handle other duties as assigned.