Manager, Platform Engineering

Cargill•Atlanta, GA

About The Position

The Manager, Platform Engineering sets goals and objectives for a team responsible for designing, developing, and maintaining digital technology infrastructure that supports IT applications and services. The role oversees project planning, prioritization, delivery, cross-functional collaboration, and effective resource allocation. It also leads the team in implementing industry standards and continuously improving development and deployment processes. The manager oversees software project delivery, guides the use of deployment platforms and CI/CD pipelines, and promotes reliable releases using twelve-factor development methodology. The position leads quality assurance, documentation, technical support, stakeholder partnerships, and team management. The manager is accountable for fostering productivity, goal alignment, feedback, coaching, employee development, accountability, and an inclusive team culture.

Requirements

  • At least 4 years of relevant work experience; typically, 5 or more years of relevant experience.

Nice To Haves

  • Experience managing a multi-regional production support team.
  • Experience managing vendor relationships and consultants.
  • Experience driving large-scale, high-pressure triage sessions and managing stakeholders.
  • Experience reporting and managing software and infrastructure costs and budgets.
  • Experience supporting a data platform or another large-scale shared service.
  • Familiarity with Cloudera CDP, Impala, Kudu, Apache Kafka, AWS infrastructure, and ServiceNow.

Responsibilities

  • Oversee software project implementation and delivery, including resource allocation, to ensure projects are completed on time and within scope.
  • Guide the team in applying the internal software deployment platform, continuous integration or continuous delivery pipelines, and twelve-factor development methodology to automate deployments and support reliable releases.
  • Lead rigorous testing, code reviews, and adherence to industry standards to ensure software quality and performance.
  • Recommend continuous improvement initiatives and lead implementation of approved standards to improve development and deployment processes and operational excellence, applying test-driven development as needed.
  • Coordinate with product managers, designers, and cross-functional teams to gather requirements, set priorities, and deliver resolutions aligned with business objectives.
  • Lead and review creation and maintenance of documentation for software applications, deployment processes, and system configurations.
  • Lead technical support and troubleshooting for deployed applications to minimize downtime and resolve issues quickly.
  • Maintain partnerships with internal and external stakeholders, understand their needs, and enable communication to support project alignment and success.
  • Manage team members by setting performance expectations and goals, providing and seeking feedback, coaching, measuring progress, holding people accountable, supporting development, recognizing achievements and lessons learned, and fostering an inclusive team culture.
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