10779 - Manager, Platform Engineering
About The Position
Hyundai Autoever America (HAEA) is the IT powerhouse behind Hyundai Motor Corporation, providing IT services and Managed Services Provider support to brands like Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a global and collaborative environment where employees drive innovation and shape the future of mobility. Recognizing IT as the cornerstone of the digital world, HAEA unites all IT resources to deliver consistent, high-quality solutions and serves as the information link between Hyundai's Global Headquarters and North American operations. This role is for a Manager, Platform Engineering who will be responsible for the overall management, design, administration, and optimization of compute systems and infrastructure for all business units supported by HAEA, providing guidance and direction to technical staff to support business objectives.
Requirements
- Bachelor of Science degree preferred or equivalent work experience (including 6+ years experience in Information Technology)
- 10 Years managing a technical support team.
- Experience leading a team in the integration and support of Windows, Solaris, RedHat, VMware, CentOS, AIX and IBMi.
- 7+ years of experience in managing compute and infrastructure.
Nice To Haves
- ITIL certification preferred.
- AWS and/or Azure certification preferred.
Responsibilities
- Overall management, design, administration and optimization of compute systems and infrastructure for all business units that HAEA supports.
- Provide guidance and direction to technical staff in order to support HAEA business objectives.
- Lead and mentor the team to plan, operate and troubleshoot the support center's workload.
- Provide guidance and direction for a broad range of technical solutions to install, upgrade, secure, tune, monitor, and maintain Compute systems: Windows, Solaris, RedHat, CentOS, AIX, IBMi, VMware and its underlining infrastructure (HP, DELL, Oracle, and IBM).
- Identify program needs and coordinate solutions and support.
- Design and oversee efficient, effective IT management processes.
- Identify and resolve user/customer issues.
- On-call 24x7 for operational support and onsite rotation for P1/P2 major incident management and emergency response.
- Manages the work efforts of supervisors/individual contributors.
- Responsible for hiring, firing, performance appraisals, and pay reviews.
- Makes decisions based on unit objectives, as well as company policies and procedures.
- Manage onshore and offshore server engineers.
- Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
- Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
- Networks with key contacts outside own area of expertise.
- Determines methods and procedures on new assignments and may coordinate activities of other personnel.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
