Manages the daily operations of the physician’s practices. This role assures prompt and efficient flow of patient throughput, coordinating all resources while ensuring safe/competent practice. Manages the physician schedules, vacation time/ PDO time. Manages quality assurance and monitors overall quality of daily operations. Maintains accurate record keeping of support staff to ensure all competencies are fulfilled. Seeks to improve team member morale and development. Communicates efficiently with all team members to include updates, process changes. Responsible for team member evaluations, payroll, and provider bonus requests to Director of Oncology Business Operations. Mentors and oversees Coordinators/Leads to execute daily tasks. Seeks to improve customer satisfaction scores and team member goals. Participates in the business development and marketing plans to grow the business. Maintains all productivity standards and cost control measures. Facilitates and helps to organize community events with the sales and marketing team. Collaborates with the Director of Oncology Business Operations and sales team to achieve service, outcome, and cost for the practices. Effectively uses and role models current leadership techniques and theories, encouraging the decision-making skills of staff members and providing insight and leadership in complex situations. Ensures that information disseminated to staff is monitored for effectiveness and changed as needed. Understands and enforces hospital and personnel policies and procedures. Serve on hospital and Patient Care Services committees, teams, and work groups as requested. Performs other duties as assigned.
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Job Type
Full-time
Career Level
Manager