Manager, Physical Therapy, Rehab & Performance

Orthopaedics East•Greenville, NC

3d•Onsite

About The Position

We are seeking an experienced and dynamic Physical Therapy Manager to lead our orthopedic based Physical Therapy, Rehab and Performance team. As the Department Manager, you will be responsible for overseeing a team of Physical Therapists (PTs), Occupational Therapists (OT), Physical Therapy Assistants (PTAs), and Athletic Trainers (AT). We are looking for an experienced manager who knows how to build out, manage and motivate, and establish a culture of high performance and collaboration. Your leadership will be instrumental in ensuring the delivery of high-quality patient care, optimizing operational efficiency, and fostering a collaborative work environment within the therapy department. This position requires compliance with OrthoEast’s compliance standards, including its Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element as part of the job duties and considered during performance evaluations.

Requirements

Bachelor's or Master's degree in Physical Therapy or Occupational Therapy (required)
Current state licensure as a Physical Therapist (PT) or Occupational Therapist (OT)
Minimum of 5 years of clinical experience in orthopedic rehabilitation
Proficiency in electronic health record (EHR) systems and healthcare management software
Knowledge of healthcare regulations, accreditation standards, and quality assurance principles
Ability to prioritize tasks, delegate responsibilities, and adapt to changing priorities in a fast-paced environment

Nice To Haves

previous leadership or management experience preferred
Strong interpersonal, communication, and conflict resolution skills

Responsibilities

Provide leadership, guidance, and mentorship to the PTs, OT, and PTAs, promoting a culture of excellence, professionalism, and teamwork.
Conduct regular team meetings to communicate departmental goals, review performance metrics, and address any challenges or opportunities for improvement.
Foster a supportive and inclusive work environment that encourages professional growth, collaboration, and open communication among staff members.
Manage time off, scheduling control and efficiencies, and other HR related tasks.
Manage the day-to-day operations of the physical therapy department, including patient scheduling, treatment planning, and resource allocation to optimize patient care delivery.
Ensure compliance with clinical protocols, evidence-based practices, and regulatory standards governing physical and occupational therapy services.
Monitor clinical outcomes, patient satisfaction, and productivity metrics to identify areas for performance improvement and implement corrective actions as needed.
Manage all outside referrals, including but not limited to approving/denying and scheduling.
Oversee the recruitment, hiring, onboarding, and training of clinical staff, ensuring that all team members possess the necessary skills, competencies, and credentials to perform their roles effectively.
Conduct regular performance evaluations, provide constructive feedback, and support professional development initiatives to enhance staff competencies and job satisfaction.
Facilitate continuing education opportunities, mentorship programs, and participation in professional conferences to promote clinical excellence and career advancement.
Implement quality assurance initiatives, clinical audits, and outcome measurement tools to monitor the effectiveness and safety of patient care delivery.
Ensure compliance with relevant healthcare regulations, accreditation standards, and documentation requirements, maintaining accurate and up-to-date patient records.
Collaborate with interdisciplinary teams, regulatory agencies, and third-party payers to address compliance issues, resolve audits, and mitigate risks related to billing, coding, and reimbursement.
Foster collaborative relationships with physicians, surgeons, nurses, and other healthcare providers to coordinate patient care, facilitate interdisciplinary consultations, and optimize treatment outcomes.
Participate in multidisciplinary team meetings, case conferences, and care planning sessions to ensure continuity of care and holistic treatment approaches for patients with complex orthopedic conditions.
Serve as a liaison between the physical therapy department and external stakeholders, including referral sources, insurers, community organizations, and rehabilitation facilities.
Other duties as assigned.