Manager, Pharmacy Technicians - Outpatient Pharmacy

University of Rochester•City of Rochester, NY

7d•$28 - $40•Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. This role is a Full Time position with a scheduled weekly hour of 40. The department is Pharmacy SMH and the work shift is UR - Day. The compensation range is $28.47 - $39.84 per hour. Individual salaries will be determined by factors including market data, education, experience, qualifications, expertise, and internal equity.

Requirements

Bachelor's degree and 3 years of management experience required
Licensed/registered in NYS upon hire required

Nice To Haves

Master's degree preferred
Or equivalent combination of education and experience

Responsibilities

Directly supervises Pharmacy Technicians.
Oversees all recruiting, hiring, and onboarding processes for new staff.
Provides guidance and mentoring to staff and oversees performance management.
Manages employee scheduling.
Ensures that all pharmacy technician functions are completed in alignment with state, federal and local regulations.
Directly manages, evaluates, and provides feedback and guidance to technician supervisors.
Responsible for development and ensuring up-to-date knowledge with the technology and expectations of the position as it evolves.
Defines and manages technician career ladder movements in coordination with technician supervisors.
Oversees performance management, including auditing and attending evaluations, and guiding/supporting corrective discipline as needed.
Monitors PTO and vacation time and prepares overtime reports for auditing by the technician supervisors.
Monitors time and attendance for all inpatient pharmacy technicians.
Assists in the development of departmental operating policies and procedures and ensures adherence.
Coordinates with administration team to manage leave administration cases.
Chairs bi-weekly Inpatient Supervisors meeting that includes HR, administration team and recruiters as attendees.
Handles HR issues as they arise and escalates to administrators and HR business partner as needed.
Serves as back-up to schedule all inpatient pharmacy technicians in scheduling software.
In coordination with technician supervisors, keeps up to date records of skills/cross training of all pharmacy technicians.
Develops and maintains records of competency assessments for all inpatient pharmacy technicians.
Meets scheduling deadlines set to publish each monthly schedule.
Develops and oversees the implementation of ongoing employee training and development program to ensure the progression of technical staff.
Develops and maintains training material/manuals.
Completes payroll for all inpatient pharmacy technicians.
Coordinates with administration team to follow up on any concerns regarding payroll.
Monitors staffing levels and delegation of resources to cover absences.
Assists recruitment with new initiatives to attract qualified candidates.
Works with division administration to ensure successful onboarding of new staff members, including computer and email accounts, and various other onboarding tasks.
Welcomes new employees to the department, ensuring a smooth transition into a new work environment.
Conducts interviews.
Monitors inpatient technician FTEs jointly with department leadership and administration team.
Other duties as assigned.