Manager, Pharmacy Operations
About The Position
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This position must be located at the following Specialty Mail Order site: Lenexa, KS Manages day-to-day operations of pharmacy staff by providing strategic leadership and oversight for pharmacy support operations. Develops and implements operational strategies, establishes performance metrics, and drives process improvements to contribute to strategic decision-making regarding pharmacy support initiatives and goals. Collaborates with stakeholders, such as pharmacists and healthcare providers, to ensure effective communication, efficient workflow coordination, and adherence to quality and safety standards. Fosters a supportive and productive work environment and facilitates professional development opportunities for the team.
Requirements
- 5 - 7 years work experience preferably within the Specialty Pharmacy space
- 3 plus years leadership experience
- Advanced problem solving and decision making skills
- Strong multi-tasking abilities with the ability to handle competing deadlines; flexible and adaptable.
- Advanced communication skills used to lead a team.
- Ability to handle sensitive information ethically and responsibly
Responsibilities
- Provides strategic leadership and oversight for pharmacy support operations.
- Develops and implements operational strategies.
- Establishes performance metrics.
- Drives process improvements to contribute to strategic decision-making regarding pharmacy support initiatives and goals.
- Collaborates with stakeholders, such as pharmacists and healthcare providers, to ensure effective communication, efficient workflow coordination, and adherence to quality and safety standards.
- Fosters a supportive and productive work environment.
- Facilitates professional development opportunities for the team.
Benefits
- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
