Manager Pharmacy Operations

Guardian Pharmacy•Fort Worth, TX

12d•Onsite

About The Position

Guardian Pharmacy of Dallas Fort-Worth, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Arlington, Texas. We’re reimagining medication management and transforming care. Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Requirements

Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation
Relational – ability to build relationships with business unit management and become “trusted advisor”
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members
Bachelor's Degree (Pharmacy) or PharmD.
State Pharmacist license without restrictions, as applicable
5+ years of experience, preferably in high-volume pharmacy
2+ years’ experience as a manager/supervisor
Advanced computer skills; pharmacy operations system experience preferred/required
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Ability to analyze workflow and staffing needs and implement improvements
Ability to manage subordinates’ performance to achieve objectives of department

Nice To Haves

Lean Six Sigma skills and experience preferred

Responsibilities

Manage departmental leads/supervisors to ensure that key metrics and labor goals are achieved.
Collaborate with leadership to develop departmental objectives and goals.
Assists in evaluating workflow/technological enhancements to improve efficiency.
Assist supervisors in scheduling adequate staff to meet the needs of the business within budgeted guidelines.
Hire, manage, train, evaluate, coach, and develop Supervisors/Lead Technicians; assign duties and responsibilities.
Assist with hiring and management of staff to ensure adequate coverage for workflow.
Ensure Supervisors/Leads assign work volume appropriate to each technicians’ duties and measure both productivity and accuracy for each technician.
Responsible for ensuring operation of business is conducted efficiently and accurately while maintaining a high level of customer service.
Evaluate workflow processes and implement changes as necessary to meet deadlines for input.
Address and resolve customer issues related to operations and quality.
Work collaboratively with team members in other functional areas to keep work flowing smoothly and efficiently.
Develop training manuals and programs for department and update as needed.
Manage labor metrics to achieve business plan goals.
Relationship management with relevant key vendors.
Lead by example in all areas of role to support non-negotiable attributes: attitude, dependability, commitment, productivity, efficiency and upholding P & P.
Other essential functions and duties may be assigned as needed.