Manager, Pharmacy Innovation Deployment

CVS Health•Woonsocket, RI

2d•$66,330 - $145,860•Onsite

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Manager, Pharmacy Innovation Deployment is responsible for leading the planning, coordination, and execution of store readiness—including hardware, infrastructure, and operational requirements—to support Rx/iO and pharmacy innovation initiatives. This role ensures that stores are fully prepared for deployment through strong cross-functional collaboration, disciplined execution, and clear communication. The Manager will serve as a key connector across product, technology, and field teams to drive successful rollout of new capabilities that enhance pharmacy workflow, capacity, and colleague experience.

Requirements

5+ years of experience in operations, project management, deployment, or retail/pharmacy environments
Strong organizational skills with the ability to manage multiple priorities and timelines
Excellent written and verbal communication skills with ability to influence diverse stakeholders
Demonstrated ability to work cross-functionally and drive outcomes without direct authority
Experience supporting large-scale rollouts or operational initiatives

Nice To Haves

Experience supporting store technology, hardware, or infrastructure readiness
Exposure to pharmacy operations or retail healthcare environments
Experience supporting enterprise innovation or transformation initiatives

Responsibilities

Own end-to-end store readiness for Rx/iO and pharmacy innovation deployments across assigned markets/programs, ensuring alignment to deployment schedules and go-live milestones
Coordinate hardware installation, validation, and issue resolution to meet readiness standards and minimize disruption to store operations
Manage multiple deployment workstreams (including pilots and phased rollouts), tracking milestones, dependencies, and risks while driving mitigation plans to prevent delays
Build and maintain deployment trackers, readiness dashboards, and leadership reporting, using insights to drive continuous improvement in deployment processes and tools
Serve as the central cross-functional coordinator across Pharmacy Operations, Store Operations, Technology, Supply Chain, vendors, and field leadership—delivering clear communications, job aids, and readiness guidance, and removing barriers to execution