Manager Pharmacy Infusion Services

St. Joseph Hospital & Medical Center•Phoenix, AZ

2d•Onsite

About The Position

St. Joseph's Hospital and Medical Center, located in Phoenix, Arizona, is a 571-bed, not-for-profit hospital founded in 1895 by the Sisters of Mercy. It is dedicated to caring for the poor and underserved and is a nationally recognized center for quaternary care, medical education, and research. The hospital includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and a Level I Trauma Center. It is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services, attracting patients globally. U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. The hospital also boasts the Creighton University School of Medicine at St. Joseph's and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. The Pharmacy Manager role is a strategic leader and clinical authority, responsible for orchestrating safe, efficient, and patient-centered pharmaceutical care delivery. This involves leading and supervising the pharmacy team, meticulously reviewing and authorizing prescriptions for safety (interactions, dosing, allergies), overseeing efficient workflow from authorization to dispensing, and consulting with doctors and nurses to troubleshoot medication issues. Success in this role requires comprehensive clinical expertise, proven leadership, an analytical mind for process optimization, and a commitment to continuous learning, innovation, and patient safety.

Requirements

Bachelors Of Science Pharmacy and 4 years of experience in a clinical infusion pharmacy service, upon hire or Doctor Of Pharmacy Pharmacy and 4 years of experience in a clinical infusion pharmacy service, upon hire
Pharmacist: AZ, upon hire

Nice To Haves

Board Certified Pharmacotherapy, upon hire
Board Certified Ambulatory, upon hire
Board Certified Oncology, upon hire

Responsibilities

Lead and supervise the pharmacy team
Meticulously review and authorize prescriptions for safety (interactions, dosing, allergies)
Oversee efficient workflow, from authorization to dispensing
Consult with doctors and nurses to troubleshoot medication issues
Ensure compliance with all applicable laws, regulations and standards pertaining to the medication management support provided by pharmacy staff across multiple infusion sites
Coordinate the drug therapy process for the oncology and other specialty patient populations, which may include any or all of the following activities: drug selection, drug information, dosing, monitoring, outcomes management, and patient education/counseling
Provide comprehensive clinical pharmacy assessments on all infusion patients to assure safe and effective drug therapy
Provide optimal selection of pharmacological agents, and design of a regimen to maximize therapeutics benefits and minimize toxicity
Educate clinical staff on new drugs, biologics, or technologies for specialized drug delivery
Respond to inquiries regarding new evolving medication related issues
Perform pharmacokinetics dosing and monitoring for all patients on chemotherapy and infused agents where therapeutics levels are reported
Collaborate with clinical staff to ensure departmental strategies are met
Actively participate in the Oncology New Services Multidisciplinary Review Team to support clinical decision making
Provide professional training to pharmacy students on clerkship rotations
Partner with clinical staff to develop and implement pharmacy interventions designed to streamline plans of care for infusion patients
Provide oversight of utilization management and inventory control of chemotherapy and other agents
Research and make recommendations for clinical and evidence-based cost effective alternatives as necessary
Create an environment to foster and support incorporation of the CSH Standards of Behavior and Conduct as well as the Mission and Values of the Organization into each staff member's daily activities
Ensure staff members are aware of how they contribute to the mission of patient care, research and community engagement
Assist with determining workload priorities to enable timely completion of tasks
Help with planning, coordinating and supervising staff to meet operational needs and support requirements
Prioritize and allocate staff, space, equipment and other resources to optimize infusion pharmacy services
Assess technical and professional knowledge and education necessary for individual staff members to achieve the highest level of excellence for their positions
Review and recommend to management and/or staff, needed educational and training opportunities for staff to include company, industry, and regulatory mandated training
Establish performance standards that are clearly communicated and able to be objectively measured
Monitor staff work performance and provide necessary training, coaching, and mentoring
Provide regular feedback to employees so they are aware how their performance is being assessed
Conduct formal performance evaluations and uses constructive tools for communication with staff
For represented staff, initiate corrective action, including letters of counseling, letters of warning, suspensions and dismissals