Manager, Pharmacy Excellence and Innovation
About The Position
Johnson & Johnson Innovative Medicine is recruiting for a Manager, Pharmacy Excellence & Innovation located in Titusville, NJ. The Patient Engagement and Customer Solutions (PECS) organization will create more personalized, seamless, and supportive experiences for patients starting treatments across the J&J portfolio. The Manager, Pharmacy Excellence & Innovation will contribute to a team focused on building and refining J&J’s overall pharmacy capability. This includes identification of capabilities, partners, technologies, and innovative programming approaches that allow J&J to become best-in-class in supporting patient engagement through the specialty and retail pharmacy channels. You will monitor industry trends, emerging pharmacy models, evolving data sources and approaches, and contribute to pharmacy network design for new product launches. In addition, you will work closely with the Pharmacy Channel Solutions Marketing team and the Pharmacy Account Management team to engage specialty and retail pharmacies in partnerships, fee for service programs, and data and technology agreements that support the needs of patients starting and persisting on J&J therapies.
Requirements
- A minimum of a Bachelor’s degree is required; PharmD or MBA is preferred
- A minimum of two (2) years of relevant healthcare business experience is required (e.g., marketing, sales, market access, pharmacy operations & services, supply chain, analytics, account management)
- Strong strategy, innovation, analytics skills, and excellent overall business acumen is required
- Experience developing, maintaining, and influencing strategic business relationships is required
- Ability to manage multiple priorities is required
- Must demonstrate excellent communication & leadership skills with the ability to influence without authority and partner cross-functionally
- Commitment to creating an inclusive environment and fostering best thinking across the team
- Excellent interpersonal skills with a demonstrated track record for forging strong, productive relationships with a wide array of colleagues and customers is required
Nice To Haves
- Intellectual curiosity about evolving business models and technologies in the pharmacy space
- Understanding of access and reimbursement dynamics and the role of pharmacy in the fulfillment of retail and specialty medications
- Ability to challenge the status quo, create solutions, and enroll others to test and refine
Responsibilities
- Collaborate to refine J&J’s overall pharmacy capability and strategy; Use market assessments, competitive landscapes, voice of patient, voice of customer, and industry trends to inform recommendations for capability evolution
- Monitor overall effectiveness of the pharmacy solutions against Px program requirements that align to patient needs and brand objectives; Contribute to capabilities discussions, RFP process, and contracting in coordination with account management and PECS operations teams
- Use patient analytics, voice of customer, benchmarking, and compliance monitoring to lead continuous optimization of program performance, inform pharmacy network design and support new product launches
- Optimize our patient focused digital health strategy, identify opportunities for innovation, evaluate strategic partnerships, and set clear, actionable goals to drive future efficiency and growth
- Partner with national and local account teams to identify strategic partners and identify addressable gaps in patient experience
- Evolve data sources and analytics approaches to uncover new insights about the patient journey and experience on J&J treatments; Monitor KPIs that reflect patient needs and brand strategies; Present performance summaries and recommendations to Px therapeutic area teams
- Monitor trends in policy, pharmacy capabilities, pharmacy models, pharmacy consolidation, emerging channels, and innovation to inform changes to programs and network design
- Provide estimates for financial resources to support pharmacy Px strategy; Proactively monitor and manage spending
- Lead cross-functional business partners in a complex, matrixed environment
- Foster a culture of inclusion, learning, smart risk-taking and experimentation within team and through external partners
- Demonstrate ethical, Credo-based approaches with deep knowledge and respect for legal and compliance requirements
Benefits
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
