Manager, Pharmacovigilance and Medical Communications

Cincinnati Children's
$100,526 - $130,686Hybrid

About The Position

The Manager, Pharmacovigilance and Medical Communications will lead an interdisciplinary team to deliver contracted services to internal and external clients specializing in toxicology, employee health, product safety, medical communication, and/or pharmacovigilance. This role is accountable to department leadership for business operations, regulatory compliance, human resource planning, and financial administration in collaboration with the department director. The position is hybrid, based in Cincinnati, OH.

Requirements

  • Bachelor's degree in nursing or pharmacy
  • 5+ years of work experience in a related Pharmacovigilance OR Medical Communication specific job discipline
  • Registered Pharmacist or Registered Nurse

Nice To Haves

  • Master's degree or Doctorate
  • Management experienced

Responsibilities

  • Analyze overall and client-specific data to assure the delivery of accurate and timely metrics and key performance indicators (KPIs) to clients and internal stakeholders. Proactively identify issues, trends, and solutions.
  • Provide general operational oversight of the MVS quality monitoring program.
  • Demonstrate thorough knowledge of client SOPs and guidelines governing PVMC and related service areas.
  • Assure the delivery and maintenance of high-quality PVMC support to specific assigned clients and program areas.
  • Lead the design, implementation, and daily oversight of assigned programs, including day-to-day operations, quality, compliance, training, and metrics.
  • Lead cross-functional, interdisciplinary teams that are often of risk and complexity.
  • Interpret and address business challenges, develop best practices.
  • Provide leadership on initiatives, projects, or programs.
  • Collaborate with appropriate parties to plan, implement, and/or evaluate services.
  • Establish and maintain procedures for orientation of new employees.
  • Ensure that orientation, in-service training, and continuing education are provided to division personnel.
  • Participate in the development and monitoring of an effective staffing and retention strategy, including hiring and terminating employees.
  • Partner with department leadership to ensure effective performance management of direct reports.
  • Establish clear lines of responsibility and accountability and ensure communication, comprehension, and adherence to all Human Resources policies and related legal and/or compliance requirements.
  • Sustain a working understanding of regulatory requirements and accreditation standards.
  • Evaluate area of responsibility for compliance with regulatory and accreditation standards.
  • Identify best practices as well as deficiencies to share with peers and make recommendations for improvement.
  • Participate in the development of corrective action plans to guide needed and sustainable improvements.
  • Ensure that compliance and readiness plans are current.
  • Enhance relationships to promote interdisciplinary involvement and knowledge of compliance standards, status, and actions.
  • Track laws, regulations, and standards that may affect practice and policies.
  • Work with direct reports to ensure that needed changes are made by the effective date of any change(s) in requirements.
  • Integrate research, EBP & QI findings into practice at the point of service.
  • Identify and pursue strategies for improving professional development activities, discipline-specific practice, and patient outcomes.
  • Maintain regulatory readiness and subject matter expertise within service areas supported.

Benefits

  • Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply.
  • Annual pay may vary based on FTE status.
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