Manager - Perinatal Navigation

Legacy Community Health•Houston, TX

5d•Onsite

About The Position

At Legacy Community Health, we are not just navigating perinatal care—we are revolutionizing it. As the Manager of Perinatal Navigation, you'll spearhead the integration of cutting-edge patient education strategies to empower our community members and patients. In this role, you'll be at the forefront of driving digital transformation and innovation in the health sector. Lead a dynamic team dedicated to advancing perinatal education. Utilize technology to disrupt traditional patient education paradigms. Engage in data-driven decision-making for continuous improvement. Foster a collaborative, agile work environment. Contribute to a mission that prioritizes community impact and health equity. Join us at our Houston location as we pave the path to healthier futures, one breakthrough at a time.

Requirements

Bachelor's degree or equivalent in a relevant field with a focus on innovation and digital health transformation.
Minimum of two years in a supervisory or team leader role, with a proven track record of driving performance improvements and leading change initiatives.
Exceptional communication and customer service skills, with the ability to navigate complex decisions adeptly.
Proficiency in statistical analysis and data visualization techniques.
Strong command of MS Office and demonstrated expertise with EHRS systems.
Acumen in managing multiple priorities in a fast-paced, tech-forward environment.
Commitment to confidentiality and secure management of sensitive information.

Responsibilities

Lead and manage a team of Perinatal Navigators, Lactation Specialists, AmeriCorps members, and other staff, driving innovation and excellence in patient care.
Implement agile onboarding processes, deliver impactful performance feedback, and foster a culture of continuous improvement through regular goal-setting and check-ins.
Optimize staffing through advanced scheduling solutions to ensure seamless delivery of patient services.
Partner with directors to set ambitious departmental metrics and streamline processes using industry best practices.
Champion new initiatives, such as curriculum design and evaluation, ensuring they are data-driven and aligned with organizational vision.
Equip team members with cutting-edge training in health education, behavior change interventions, and population health strategies.
Serve as the subject matter expert, identifying skill gaps and developing resources to enhance team competencies.
Facilitate regular team meetings to ensure alignment on goals, expectations, and key performance indicators.
Ensure data integrity and compliance with rigorous standards in EHR records and other grant-required data systems.
Oversee program budgets, grants, and contracts, ensuring efficient resource allocation and compliance with reporting requirements.
Collaborate with marketing teams to innovate community engagement strategies, aligning with service line objectives.
Build strategic partnerships with community and clinic stakeholders to create synergies for successful team outcomes.
Participate in leadership meetings, contributing to problem-solving and strategic planning.