Manager, Performance Management

The Canada Life Assurance Company•London, ON

1d•CA$102,000 - CA$152,000•Hybrid

About The Position

We are seeking a highly analytical and results-oriented Manager, Performance Management to support business growth, strategic decision-making, and performance optimization across the organization. This role will be responsible for transforming complex data into actionable insights, developing scalable data models, and delivering advanced analytics that influence key business initiatives. The successful candidate will partner closely with business leaders to understand performance drivers, identify growth opportunities, and provide fact-based recommendations that support strategic priorities. They will play a critical role in building and enhancing reporting infrastructure, improving data quality and governance, and delivering executive-ready insights and presentations for senior leadership. This role combines business acumen, technical expertise, and strong communication skills to bridge the gap between data and decision-making.

Requirements

Bachelor's degree in Business, Finance, Economics, Mathematics, Statistics, Computer Science, Engineering, or a related field.
5+ years of experience in analytics, business intelligence, performance management, strategy, data engineering, or a related field.
Experience working with large and complex datasets to drive business insights and decision-making.
Experience building data models and reporting solutions in enterprise environments.
Demonstrated ability to influence business decisions through data-driven insights.
Advanced knowledge of SQL and relational databases.
Advanced knowledge of Power BI.
Experience building and maintaining data models and reporting solutions.
Proficiency in Excel and data analysis techniques.
Knowledge of data warehousing, ETL processes, and data governance principles.
Strong problem-solving and critical-thinking capabilities.
Exceptional communication and presentation skills.
Ability to simplify complex concepts for both technical and non-technical audiences.
Strong stakeholder management and relationship-building skills.
Proven ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.

Nice To Haves

Master's degree is considered an asset.
Experience with Python, R, or other analytical programming languages is an asset.

Responsibilities

Lead the development and delivery of performance reporting, KPI scorecards, dashboards, and executive-level analytics.
Analyze business performance trends, identify opportunities and risks, and provide actionable recommendations to stakeholders.
Develop measurement frameworks to assess business growth, client engagement, retention, sales effectiveness, profitability, and operational efficiency.
Conduct deep-dive analyses to uncover drivers of performance and support strategic business decisions.
Translate complex analytical findings into clear, compelling business narratives.
Design, develop, and maintain scalable data models and datasets that support reporting and analytics needs.
Partner with technology and data teams to improve data architecture, data quality, governance, and accessibility.
Build and optimize ETL processes and data pipelines to improve efficiency and reliability.
Ensure consistency in KPI definitions, business rules, and reporting methodologies across teams.
Drive automation opportunities to reduce manual effort and improve reporting accuracy.
Apply advanced analytical techniques to support business growth, retention, client behavior analysis, forecasting, and strategic planning.
Develop predictive models, segmentation frameworks, and performance measurement approaches to improve business outcomes.
Leverage statistical analysis and data visualization tools to generate meaningful insights.
Identify opportunities to enhance decision-making through advanced analytics, machine learning, and experimentation.
Collaborate with senior leaders and cross-functional partners to define business requirements and analytics priorities.
Support strategic initiatives by providing analytical expertise, business case development, and performance measurement frameworks.
Present findings and recommendations to executive audiences in a clear and concise manner.
Act as a trusted advisor by proactively identifying opportunities to improve performance and drive growth.
Develop executive-ready presentations and performance updates for senior leadership.
Create compelling visualizations and dashboards that effectively communicate business trends and strategic insights.
Synthesize information from multiple sources into concise recommendations and action plans.

Benefits

Opportunities for career advancement
Access to industry-leading learning programs
Up to $2,000 annually towards education reimbursement
Flexible health and dental benefits
$5,000 mental health benefit
In addition to regular vacation and personal days, we support community involvement with a volunteer day.
Company-matching pension plan
Share ownership program
Additional investment options
Employee recognition programs
Service milestone celebrations
Employee discounts
Workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.