Manager, People Technology

Klaviyo•Boston, MA

4d•$128,000 - $192,000

About The Position

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. We have an incredible team at Klaviyo - collaborative, diverse, fun - and we won’t settle for less. We’re looking for a Manager, People Technology to join our team. This is equal parts systems thinker, problem solver, and leader. If you like untangling messy processes, building smarter systems, and improving user experiences, you’ll thrive here. This role will report directly to the Senior Manager, People Technology and play a key part in shaping how People Technology supports Klaviyo employees globally through thoughtful system design, strong team leadership, and a focus on leveraging AI to drive smarter, more scalable solutions.

Requirements

6+ years in the Workday ecosystem, with strong understanding across functional modules
Deep experience with at least 3 Workday modules
Comfortable owning systems end-to-end, from configuration to rollout to optimization
A self-starter who thrives in ambiguity and can lead complex projects with high autonomy
Strong cross-functional partner, you can work just as well with engineers as with HRBPs
A builder mindset: you don’t just maintain systems, you improve them
AI-forward mindset
Curious and proactive about how AI can improve People systems and operations
Comfortable experimenting with AI to automate workflows, improve data quality, and reduce manual work
Able to spot practical use cases (not just hype) and bring them into day-to-day processes
Experience supporting global HR technology across multiple countries, with an understanding of regulatory requirements
Experience in a public company environment, with compliance and controls in mind
Strong project management and communication skills — able to tailor messaging across executive and project audiences
Highly organized with strong attention to detail

Nice To Haves

Greenhouse experience a plus

Responsibilities

Own your domain
Be the go-to owner for your Workday modules
Utilize your team to configure, optimize, and continuously improve how these modules work together
Drive enhancements, releases, and fixes, not just maintain the status quo
Heavy focus on improving the end user experience (employee, manager & stakeholder personas)
Manage and drive projects end-to-end, anticipating changing requirements along the way
Responsible for SOX compliance deliverables including recurring and ad hoc audit processes
Connect the dots
Work across People, IT, Finance, and other stakeholders to solve problems end-to-end not just the immediate task in front of you
Translate business needs into smart Workday or AI forward solutions (and vice versa)
Partner with Integrations and follow the data across systems
Drive smarter processes
Identify what’s manual, broken, or overly complex and fix it
Build workflows that actually reflect how and where people work
With strong AI resources at your fingertips, think differently about how to solve problems and push beyond traditional approaches
Be a strong leader
Coach and mentor team members, helping them grow both technically and in how they partner with the business
Set clear priorities and create structure in a space that can get complex quickly
Balance hands-on work with leadership; knowing when to dive into the details and when to step back and guide
Drive accountability and ownership across the team without micromanaging
Build strong relationships with stakeholders and establish trust as a reliable, strategic partner
Create clarity out of ambiguity, helping the team navigate shifting priorities and evolving business needs
Establish scalable processes, documentation, and support models that set the team up for long-term success