Manager, People Operations Programs

Whoop•Boston, MA

2d•Onsite

About The Position

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Manager, People Operations Programs to drive the execution and evolution of key People Ops systems and programs that support our growing team. Reporting to the VP, People Operations, this Boston-based role is ideal for someone who thrives in an environment that blends repeatable processes with ever-evolving challenges. You will lead critical annual initiatives like Open Enrollment, while also taking point on complex, cross-functional projects that advance the maturity and impact of our People infrastructure. You bring an HR generalist mindset, operational excellence, and a bias for action, and you're excited to shape what great looks like for a scaling People team.

Requirements

3â5 years of HR experience with a generalist background, ideally in a fast-paced, high-growth environment
Demonstrated experience managing complex projects end-to-end, especially those involving cross-functional collaboration
Working knowledge of HRIS platforms; experience with implementation or system optimization is a plus
Familiarity with core HR compliance areas such as employee handbooks, Open Enrollment, and immigration support
Highly organized and detail-oriented, with a proactive and adaptable approach to work
Comfortable navigating ambiguity and balancing strategic planning with day-to-day execution
Strong interpersonal and communication skills with a service-oriented mindset
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Responsibilities

Lead and manage recurring People Ops programs, including, but not limited to, Open Enrollment, handbook updates, and compliance initiatives.
Drive execution and project management for one-off or acute efforts, including new system implementations (e.g., HRIS) and process design initiatives.
Act as a key stakeholder and internal SME for our HRIS, helping to expand its capabilities and ensure it supports the needs of our growing business.
Partner with cross-functional stakeholders to support immigration processes.
Identify opportunities to improve operational efficiency, documentation, and data hygiene across the people operations function.
Build scalable processes and contribute to a People Operations roadmap that evolves alongside the companyâs rapid growth.