Manager, People Operations and Programs

Nulogy

7d

About The Position

The Manager, People Operations & Programs will be responsible for maintaining and enhancing Nulogy’s day-to-day operations by effectively planning and executing core People & Culture (P&C) programs and practices. This includes a global compensation program, benefits, policies and P&C systems and reporting to ensure smooth operations of day-to-day P&C activities to provide a best-in-class candidate and employee experience. This role is for an 18 month maternity leave coverage.

Requirements

• 5+ years in HR, with strong specialization in compensation and benefits administration
• Experience administering programs across multiple countries (primarily Canada, U.S., and UK.); experience with third party Employer of Records
• Strong analytical skills and proficiency in compensation modeling, Excel/Google Sheets, and HRIS systems
• Understanding of benefits and retirement plan regulations in at least one of the company’s operating regions
• Curious, empathetic, and passionate about employee experience
• Detailed oriented, multi-task oriented, professional, and self-motivated
• High level of discretion and confidentiality
• Engages in continuous learning

Responsibilities

• Compensation Program Management
• Support global compensation program including job evaluations, salary ranges and grades (where applicable) and annual compensation cycle processes
• Conduct market research and benchmarking to ensure competitive and equitable pay practices across Canada, the U.S., the UK and other areas
• Support the annual merit & bonus cycles; prepare compensation reporting and modeling.
• Partner with Finance and leadership to ensure accurate forecasting and budgeting of compensation programs
• Monitor pay equity and ensure compliance with relevant legislation (e.g., pay transparency requirements in applicable jurisdictions)
• Act as a member of the company’s Compensation Committee, attend meetings, prepare reports, compensation benchmarking data, and program recommendations for committee review
• Benefits Administration
• Manage benefits and retirement/pension plans in each country, including enrollment, renewals, vendor relationships, claims escalation, and employee support; ensure compliance with local regulations
• Collaborate with brokers and benefits providers to optimize plan design, cost management, and service quality
• Oversee annual benefits renewals, communicate plan changes, and manage the open enrollment process
• Analyze benefits utilization and recommend improvements to enhance the employee experience
• Policies & Programs
• Execute and continuously enhance employee recognition programs to support engagement, retention, and organizational culture
• Administer compliance training programs, including onboarding training for new hires and annual, organization-wide mandatory training; track completion and ensure audit readiness
• Regularly review existing HR policies to proactively inform program enhancements and policy updates; ensure all policies, procedures, and programs remain compliant with applicable legislation and aligned with industry best practices
• Partner closely with the HR Business Partner to assess the effectiveness of HR programs, analyze people metrics, and provide data-driven recommendations to management to improve business outcomes
• HR Systems, Reporting & Analytics
• Partner with the IT team to enhance HR system functionality, improving user experience and driving process automation and efficiency
• Maintain accurate, timely, and confidential employee data within the HRIS, ensuring data quality and consistency
• Coordinate efforts between payroll, P&C and finance to ensure proper flow and maintenance of employee data including benefits, headcount reports and forecasts
• Prepare ad hoc reporting to support leadership decision-making
• Ensure data integrity across HR systems and reporting, and provide support for internal and external audits as required
• Employee Support & Communication
• Provide clear and timely support to employees regarding pay, benefits, retirement plans, and People & Culture policies
• Develop and communicate compensation and benefits policies and updates

Benefits

• Competitive benefits package: Group benefit plan including health, dental, and vision that start on day one-benefit premiums are fully paid by the employer
• Parental leave: 100% top-up for 15 weeks for any parent or biological or adopted children
• Flexible paid vacation policy
• RRSP Matching Program, 401K program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees