Manager, People Consulting / Workforce Advisory - ERP Change Management - Toronto

EY•Toronto, ON

71d

About The Position

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity We are seeking a Manager to join our Workforce Advisory – ERP Change and Transformation practice, with a strong focus on SAP-enabled transformations. In this role, you will lead and shape change strategies that help organizations successfully deliver large-scale ERP programs, enabling adoption, workforce readiness, and sustainable business outcomes. As a Manager, you will play a critical role in leading end-to-end change workstreams within complex SAP programs, advising senior client stakeholders, and managing project teams. You will bring deep expertise in ERP change management, organizational readiness, and SAP transformation programs, while contributing to the growth of our practice and the development of our people. Our multidisciplinary team supports organizations as they modernize systems, transform processes, and prepare their workforce for digital change. We combine strategic insight, practical delivery, and strong collaboration to help clients realize value from their ERP investments. At EY, you will be supported in advancing your leadership capabilities, expanding your expertise, and building long-term client relationships. This job posting relates to an existing vacancy within our organization.

Requirements

Experience delivering change management strategies for ERP programs, including stakeholder engagement, readiness, communications, and training.
Strong understanding of SAP ERP systems and how SAP-enabled process changes translate into workforce, role, and behavioral impacts across business functions.
Strong knowledge of SAP Activate Methodology or typical phases of an ERP implementation
Ability to work collaboratively in a team environment and lead workstreams independently.
Excellent facilitation and communication skills, with the ability to adapt messaging for different audiences.
Strong analytical and problem-solving skills; ability to think creatively and strategically.
High level of motivation, adaptability, and a proactive attitude.
Bachelor’s degree or equivalent combination of education and experience
5-8 years of experience in ERP change management, preferably with SAP implementations.
Experience delivering change solutions across project lifecycles: Assessment, Design, and Implementation.
Project management experience; PMP certification is an advantage.
Flexibility to travel (approximately 30%).

Nice To Haves

PROSCI or equivalent Change Management certification (asset).
Bilingual (English/French) is an advantage.

Responsibilities

Lead ERP Change & Transformation Programs
Own and drive business readiness and adoption across the ERP project lifecycle, including impact assessments, readiness evaluations, communications, training, and adoption support key transformation milestones.
Assess organizational and workforce impacts of ERP programs and lead the design of workforce transition, skill, and capability strategies to support successful adoption.
Guide clients through organizational readiness, behavioral change, and role evolution resulting from SAP-enabled transformations.
Serve as a trusted advisor to client leadership, managing senior stakeholder relationships and providing clear, strategic guidance on change and adoption risks.
Lead executive-level discussions, workshops, and decision forums related to ERP change and transformation.
Ensure high-quality delivery of change deliverables, including change plans, communication strategies, engagement roadmaps, training approaches, and business readiness activities.
Monitor progress, proactively identify risks and dependencies, and implement mitigation strategies to support on-time and effective delivery.
Lead, coach, and develop project teams, fostering a collaborative and high-performance environment.
Work closely with cross-functional teams (technology, business, program management) to ensure integrated delivery across ERP programs.
Lead and contribute to business development efforts, including proposal development, solution design, and client pursuits.
Identify opportunities to expand ERP change and transformation services and support the growth of long-term client relationships.
Contribute to the evolution of EY’s ERP change methodologies, tools, and thought leadership.

Benefits

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.
Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being.
Support and coaching from some of the most engaging colleagues in the industry
Learning opportunities to develop new skills and progress your career
The freedom and flexibility to handle your role in a way that’s right for you

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